Program Capabilities outline what skills students should possess as they progress through each term/year of their program.
Co-op students and employers will find this information most useful and can reference this capabilities document to ensure students are gaining the experience they need to fulfill the program requirements.
Print Program Capabilities
The student will be capable of the following skills by the end of the term indicated:
- Proficient keyboarding skills (53 nwpm minimum) with an emphasis on excellent spelling, punctuation and grammar
- Excel 2013 skills to create, format and edit workbooks using formulas, functions, charts, and graphics. Preparing financial data to track budgets, expenses, sales progress and more
- Access 2013 to organize business or personal records in a table, perform queries, create forms and professional looking reports
- Outlook 2013 to schedule appointments, meetings, and set up task and contact lists
- Windows 7.0 to perform records management and operational functions
- Advanced level Microsoft Word 2013 skills to create mail merges, envelopes and labels; setup basic newsletters, flyers and web pages; create reports, letters, memos, forms and long documents; formulate techniques for minor technical problems.
- Internet research skills to conduct basic research, gather information to compile comprehensive reports, Internet navigation abilities and other computer skills as required
- Administrative Professional Procedures skills with knowledge of the office environment, communication skills, telephone techniques, records storage, reprographics, mail handling, receptionist duties, time management, agenda preparation and minute taking, professionalism in the office and teamwork skills
- Accounting for a small business including financial record keeping, preparation of financial statements for a sole proprietorship, completing the accounting cycle, banking activities and payroll
- Practical and advanced oral and written business communications skills including research, proposal writing, and citing information (APA) to produce reports
- Medical Office Procedures, and Office Systems Management skills where students are involved in a simulated office setting demonstrating their ability to book appointments, perform records management, be knowledgeable in medical legalities, practice excellent interpersonal skills, compiles and processes information utilizing medical documents while applying spreadsheet and database software skills
- Fundamentals of building a medical vocabulary applicable to any branch of medicine including abbreviations, symbols, and terms of common diseases, operations, medications, laboratory tests, x-ray, and other diagnostic procedures
- Medical keyboarding skills, medical language skills and grammatical and office skills with an emphasis on accuracy, proofreading and attention to detail
- Additional fundamentals of building a medical vocabulary applicable to any branch of medicine including abbreviations, symbols, and terms of common diseases, operations, medications, laboratory tests, x-ray, and other diagnostic procedures including physiology and anatomy
- Medical transcription skills to transcribe dictated medical reports including history and physical, radiology, operative, discharge and death summary. These case histories are derived from actual files of a large health care facility
- Essential PowerPoint 2013 skills to build a presentation, update files and how to effectively use research skills to troubleshoot patient problems while demonstrating sensitivity to confidential information
- Simply Accounting including general ledgers, payables, receivables, payroll journals, inventory and account reconciliation. OHIP billing as used by any health care professional
- Advanced medical keyboarding skills, medical language skills and grammatical and office skills to produce medical records, reports, as well as email, regular mail and other medical-related documents
- Pharmacology knowledge required by a medical office administrator in his/her work setting with general information concerning the therapeutic use of drugs to maintain health and treat illness
- Effective interpersonal communication, team building and group dynamics skills
Ready to train and learn at the same time?
Our students can complete an internship for up to 180 hours of practical health care and wellness experience!
Business & Creative Design, Liberal Studies & English
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