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Refund & Withdrawal Process

  • The following policy applies to all new and returning international students who have paid fees to Lambton College. There are two scenarios in which Lambton College will provide a partial refund of paid fees:

    1. The student has been denied a visa to study in Canada; or
    2. The student has chosen to withdraw.

    Visa Denial

    Lambton College will provide a refund of paid fees - less a $250 CAD processing fee and any non-refundable etextbook charges - if the student is denied a visa to study in Canada. The student must provide an authentic visa denial letter issued by Immigration, Refugees, and Citizenship Canada (IRCC). Transcripts cannot be provided for terms in which a student has received a refund.

    Refund requests must be submitted to refunds@lambtoncollege.ca within 10 business days of receiving the visa denial letter from IRCC.

    Withdrawal

    Students are eligible to receive a partial refund of paid fees if they choose to withdraw prior to the start or within the first 10 days of a term. Students will be charged an administrative fee that is calculated in accordance with the Ministry of Colleges and Universities (MCU) refund policy.

    Withdrawal deadlines are posted on the Important Dates tab of each campus section - select the appropriate campus from the list below:



    If a withdrawal request is not submitted on or before the withdrawal deadline, there will be no refund of paid fees for that term.

    If a student is transferring to another institution, refund requests must be accompanied by a valid letter of acceptance to another institution indicating the start date and level of study. A partial refund of paid tuition (less the administrative fee) will be processed only if attending an approved Designated Learning Institution (DLI) for the same term as accepted to attend at Lambton College. Additionally, the program level of study must be the same or higher than the one accepted to attend at Lambton College (e.g. post-graduate to post-graduate; undergraduate to post-graduate).

    If the student is accepted to an educational institution in Quebec, refund requests must be accompanied by a Quebec Acceptance Certificate (CAQ). Failure to provide this CAQ document before the withdrawal deadline will result in the denial of the withdrawal request and no refund will be issued. The CAQ must accompany the Quebec institution's letter of acceptance.

    If the student is returning to their home country, refund requests must be accompanied by the student's flight ticket and passport re-entry stamp.

    Refund requests must be submitted to refunds@lambtoncollege.ca on or before the withdrawal deadline.

  • Students in subsequent terms (terms 2, 3, or 4) who choose to withdraw are also subject to the administrative fee and withdrawal deadline as described in this policy.

    Deferrals

    Lambton College does not approve deferrals. We have limited seats in each program and admissions often close several intakes in advance. Students are expected to register for the intakes in which their seat is confirmed; or, they may withdraw their admission according to this policy.

    Refund Method

    In compliance with Canada's Anti-Money Laundering policies, fees will be returned to the account from which the funds were originally paid. 

    Fees paid through:

    • Flywire will be returned through their portal to the account from which the funds were originally paid.
    • Convera will be returned through their portal to the account from which the funds were originally paid.
    • A Canadian bank will be returned to the account from which the funds were originally paid.

    Refund Processing Times

    Appropriate and warranted refunds will be processed within nine weeks from the date Lambton College has received all documentation required to support the request.

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