Conflict is inevitable, but how we respond makes all the difference. This interactive course explores practical methods for resolving workplace disputes through effective communication, negotiation and mediation. Students gain hands-on experience with proven ADR techniques, build confidence in managing difficult conversations, and learn how to foster collaboration in diverse professional settings.
If you have any questions about our online programs, the courses offered, the registration process, or any other Online Education related questions, reach out to us. For technical issues, visit our Technical Support page.
Online Education
Room B2-280