Skip to main page content

Course

Students review the basics of corporate culture and how corporate culture impacts on customer service. Areas of study include service environment, organizational openness and influencing others to adopt a service culture. As a project, students learn to create a customer service culture action plan based on identifying gaps between current and desired practices.

Have Questions?

If you have any questions about our online programs, the courses offered, the registration process, or any other Online Education related questions, reach out to us. For technical issues, visit our Technical Support page.

Loading...

Contact

Online Education

⠀⠀⠀⠀⠀