Veterinary Office Skills and Procedures

Veterinary Office Skills and Procedures | VET-1113

This course will cover the administrative and clerical procedures involved in a veterinary medical practice, including effective communication skills, telephone skills, body language, conflict management and working in a team oriented, professional environment. This course will stress the importance of proper preparation of medical records, filing methods, appropriate paperwork, message taking, collection of information, and maintaining a professional manner.

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Online Education


Room B2-280