Program Information

The Quality Engineering Management Ontario Graduate Certificate program provides individuals with the knowledge and techniques to improve the delivery and quality of goods and services. The focus of the program is the achievement of performance excellence in manufacturing and business processes through the use of modern quality improvement methods.

On completion of the program, the graduate will be able to contribute to the role of creating value in an organization and will be able to apply modern quality techniques and procedures to solve problems and enhance the quality of goods and services, to eliminate waste and improve value to the end customer.

The principles examined in this program are applied to a wide variety of industries. It includes skills training that recognizes the needs of the traditional manufacturing base, and also provides the proficiencies demanded by many technology-focused industries.

Fall 2023 Delivery Format

Term 1 classes will be delivered in person and students will be required to be on campus for the duration of the term. The 2023 Fall term begins on September 6. However, to allow for travel delays, classes will be remote until September 16. Students must be on campus to join in-person classes starting September 18, 2023.

This Lambton College program is licensed to and delivered by Cestar College (PDF), a licensed private career college in Toronto, Ontario. Students that are registered at Lambton in Toronto are students of a public college and as such, will receive full credit from Lambton College for all Lambton College courses completed at the Cestar College campus in Toronto. Students who meet program graduation requirements will graduate with a credential from Lambton College. Students may be scheduled to have classes on Saturdays.

See Course List

Admission Requirements

A university degree in engineering or related fields of study. 

The admissions process is competitive and meeting the minimum academic requirements does not guarantee admission.

Lambton College reserves the right to alter information including admission requirements and to cancel at any time a program or course; to change the location and/or term in which a program or course is offered; to change the program curriculum as necessary to meet current competencies or changes in the job market; to change the pathways third-party certification bodies; or to withdraw an offer of admission both prior to and after its acceptance by an applicant or student because of insufficient applications or registrations or over-acceptance of offers of admission. In the event Lambton College exercises such a right, Lambton College’s sole liability will be the return of monies paid by the applicant or student to Lambton College.

English Language Requirements

Applicants must demonstrate language proficiency by submitting one of the following scores:

  • IELTS of 6.5
    - or -
    IELTS of 6.0 + Completion of EAP-3106 (English for Academic Purposes) during first term of study.
  • TOEFL iBT 79
    TOEFL 70 + Completion of EAP-3106 (English for Academic Purposes) during first term of study.
  • Passed Lambton Institute of English placement test 

Please Note: IELTS is the only proficiency score accepted by the Study Direct Stream (SDS) program. Additional country-specific requirements may also be applicable.

Meeting the minimum English requirements does not guarantee admission. Students with higher English proficiency scores will receive priority in the admission assessment process.

Not all students will qualify for EAP-3106 in place of the required IELTS or TOEFL test scores.

Technology Requirements

In order to keep pace with the requirements of each and every course in your program, it is mandatory to own a reliable laptop to complete tests and assignments.

Course List

QEM-1004: Basic Statistics for Process Control

In this course students are introduced to data management and analysis, descriptive statistics, statistical probability concepts as well as inferential statistics. Students apply the knowledge of probability, random samples, and sampling distributions in solving discrete and continuous quality characteristics using the Minitab program. Process control limits and the process capabilities for key product/process characteristics are also examined. Students analyze the collected process data to determine existing and potential process quality issues.

QEM-1103: Lean Production Systems

This course provides students with a practical understanding of Lean Production System as they develop continuous improvement skills. Opportunities to improve processes and systems including identification and elimination of waste, defining value, work measurement methods, and work analysis are provided. Topics including Value Stream Mapping, 5S, TPM and Visual Controls are also focused on.

COM-3013: Professional Communications

This course is designed for international students with diplomas or degrees. It focuses on polishing communications skills acquired through one's academic career and workplace experience. Through various business writing and speaking scenarios, students learn Canadian business practices and communication styles. Close attention is paid to proper incorporation of the intellectual property of others to ensure academic integrity. Students will practice organized and dynamic speaking and will strive for polished business documents.

QEM-1303: Materials and Testing

This course introduces students to the basics of materials and testing techniques for metal, plastic, composite, and ceramics. Students conduct mechanical property testing on various material types and learn to interpret material properties such as strength, elongation, and hardness. Students also perform both destructive and non-destructive testing in the lab environment.

QEM-1402: Workplace Health and Safety

In providing an overview of Canadian Labour laws, workplace rules and regulations, and Health and Safety Hazards in the workplace, students gain an understanding of the responsibilities of employers, worker's rights as well as the responsibilities of various organizations in the Canadian labour industry. Awareness and recognition of various health and safety risks arising from a variety of occupations is also covered.

QEM-1504: Total Quality Management

This course reviews the history and guiding principles of Total Quality Management (TQM) leading to an understanding of critical success factors for implementing total Quality Management. Students are introduced to the pioneering quality philosophies of Crosby, Deming, Ishikawa and Juran. Areas covered include developing an organizational culture for quality, quality strategy, employee involvement, data analysis and effective communication for implementing TQM in manufacturing or service industries.

QEM-2004: Advanced Statistics for Process Control

In this course, students are introduced to topics of advanced statistics as well as advanced statistical process control. By using more complex statistical techniques, such as ANOVA, students solve and interpret real-world problems. Students also calculate Linear and multiple regressions between variables. In addition to basics of Design of Experiment and various sampling techniques, advanced control charts for various process conditions are also utilized in this course.

QEM-2104: Continuous Improvement Techniques

This course introduces students to the study of continuous improvement. Students practice basic continuous improvement techniques such as Kaizen, 5S, PDCA, error proofing, quality circles, and Six Sigma. Advanced Quality Assurance improvement techniques such as DOE, APQP, FMEA, and PPAP are also examined. Students identify waste as an improvement opportunity and develop improvement action plans.

QEM-2204: Implementations of Quality Management Systems

This course introduces students to the concept of Integrated Management Systems which combine standards for quality, occupational health & safety, and environmental management. The integrated approach allows an organization to realize the benefits of multiple standards within a single simplified management system. Students learn implementation procedures and prepare example system manuals and procedures.

QEM-2303: Economics of Quality

The Economics of Quality course introduces the cost of quality concept and illustrates how it drives continuous improvement activities which enhance companywide profit. Students become familiar with the various components of the cost of quality learning how to analyze and report the cost of quality. The course provides guidance on how to establish a cost of quality program and describe best practices for the deployment and utilization of the cost of quality concepts.

QEM-2404: Geometric Dimensioning and Tolerance

In this course students learn to evaluate and use basic geometric dimensioning techniques and learn to read and understand blueprint drawings of mechanical devices based on the latest ASME Y 14.5 2009 standard.

JSS-1001: Job Search and Success

This course is designed to give the student an understanding of how to conduct a job search and how to succeed in the work place. This includes self-reflection, effectively designing a cover letter and resume, online job searches utilizing social media, behavioural based interviewing as well as marketing oneself effectively in a job interview. Job safety, successful work strategies and harassment and discrimination plan of action is also discussed.

Academic Break

QEM-3004: Quality System Auditing

This course introduces students to principles, practices and types of management system audits and equips them to demonstrate the valuable contribution that audit programs provide to organizations. Students gain an overview of the past and present state of auditing as well as an understanding of auditing trends.

QEM-3104: Six Sigma Process Improvement Techniques

This course provides students an in-depth understanding of Six Sigma Improvement technique and clear sense of what is required to define high impact improvement projects for the enterprises. Students gain knowledge of how to establish Six Sigma measurements and complete Six Sigma projects using the systematic Define, Measure, Analyze, Improve and Control (DMAIC) methodology.

QEM-3203: Metrology and Measurement System Analysis

This course introduces students to measurement tools and focuses on proper measurement techniques for these tools. Students apply this knowledge during hands on lab courses on the use of basic metrology tools, operation of a Coordinate Measuring Machine and operation of optical measurement systems. Calibration principles and Measurement System Analysis (MSA) are also examined.

QEM-3304: Reliability

This course intends to familiarize students with basic principles, applications, limitations and calculations of reliability. The course has an emphasis on understanding the value of reliability activities within the entire product lifecycle. Students will learn how to collect reliability data, how to set up reliability tests, analyze the test data and make reliability predictions. Also, probability modeling methods that use knowledge of system architecture and system component reliability will be studied to calculate system reliability.

QEM-3404: Problem Solving and Decision Making Techniques

This course introduces students to structured problem solving techniques such as Eight Disciplines (8D) and the Six Sigma DMAIC process. Students work through real world case studies to apply basic and advanced tools to identify root cause and implement permanent and effective corrective actions.

CPL-1049: Work Term - Full-Time*

Co-operative education provides students with the opportunity to apply classroom learning to the workplace, undertake career sampling and gain valuable work experience that may assist students in leveraging employment after graduation. For further information regarding co-op, please refer to:


CPL-5559: WIL Project

Work Integrated Learning (WIL) Project is aimed at enriching students by connecting different program areas of study, cutting across subject-matter lines, and emphasizing unifying concepts. The focus of the WIL Project is to make connections between study and industry by engaging students in relevant and meaningful activities that are connected to and practiced within the professional workplace. WIL Project allows students to enhance and strengthen their employability prospects post-graduation by fine tuning skills and knowledge and meeting the expectations of today's employers. Students are required to attend the scheduled shifts in the WIL office, reporting to the WIL Supervisor. Weekly real-world challenges are presented in the WIL office, designed by industry professionals. In addition to the weekly assigned deliverables, students are also offered professional development sessions, and exposed to industry guest speakers, enhancing their opportunity to develop their professional network.

Co-op Eligibility

*In order to be eligible to participate in a full-time Co-op Work Term (CPL-1049) students must have a GPA of 2.8 or greater.

Failing to do so will require the students to enroll in CPL-5559 WIL Project at an additional cost to the student.

See the Costs tab for current fees.

Program Maps

Students are required to follow their prescribed program map and are not allowed to take unscheduled breaks for any reason.

Current Students

Current students can view program maps from previous years on the mylambton website. 

You will need to login with your C# and password in order to access your program map.

Employment Opportunities

The nature of available job opportunities varies on previous work experience. Graduates of this program may find employment as: quality inspectors, quality engineers, quality coordinators, quality technicians, quality managers, ISO coordinators, quality supervisors, quality auditors and project managers.

Types of industries served include: automotive, aerospace, electronics, manufacturing, packaging, maintenance, construction and pharmaceuticals.

For information about post-graduate work eligibility for international students, please review the Post-Graduate Work Permit Program information.

For more information, please contact the appropriate campus:

Sarnia Campus
905-890-7833 x 222
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