This course will present, in detail, the principles of quality functions and how to select and implement those that are appropriate. Emphasis will be on the theory of self-control, motivation for quality and cost of quality, quality audit, vendor relations, customer relations, measurement control, control of non-conforming materials and corrective actions. The control of variables will be related to management, operator and the system dominant concepts.
Host Course Code: CG-QUAL1040
Host Course Name: Principles of Quality Assurance
There is no required textbook for this course.
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