This course introduces students to methods of dealing with conflict in the workplace. Students will examine different strategies for resolving workplace conflict, including the importance of effective communication. In addition, students will study various negotiation and mediation techniques.

Textbooks

The required text for this course can be found by going to textnet.ca, clicking on the "Browse by course" drop-down list and scrolling to Dispute Resolution.

Please Note: Students are not required to purchase textbooks from textnet.ca. However, if students are purchasing textbooks from another source, they must ensure purchased textbooks are the correct edition and include any applicable software or add-ons.

Host Course Code: CL-HRMT316
Host Course Name: Dispute Resolution

Start Date

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