Students develop an understanding of customer service and the skills associated with understanding the needs of customers, meeting those needs and fostering an environment that encourages customers to return.

Textbooks

There is no required textbook for this course.

Please note: There may be required software or other resources for this course. Please be sure to check the course outline when you first log in to the course.

Host Course Code: AL-CAL0001
Host Course Name: Building and Maintaining Customer Relationships

Start Date

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