Program Capabilities

Program Capabilities outline what skills students should possess as they progress through each term/year of their program.

Students and employers will find this information most useful and can reference either the list of skills or the full program capabilities document to ensure students are gaining the experience they need to fulfill the program requirements.

Term 1

  • Proficient keyboarding skills (53 nwpm minimum) with an emphasis on excellent spelling, punctuation, grammar and expert proofreading. Advanced Word to apply mail merge, document markup, long documents, macros and forms, including newsletters.
  • Advanced level Excel skills to create, format and edit workbooks using formulas, functions, charts, and graphics. Preparing financial data to track budgets, expenses, sales progress and more. This is a continuation of Spreadsheets Management in Term 2.
  • Access to organize business or personal records in a table, perform queries, create forms and professional looking reports.
  • Project to facilitate a strong working knowledge of project management skills.
  • Internet research skills to conduct basic research, gather information to compile comprehensive reports, Internet navigation abilities and other computer skills as required.
  • Simply Accounting including general ledgers, payables, receivables, payroll journals, inventory and account reconciliation.
  • Practical and advanced oral and written business communications skills including research, proposal writing, and citing information (APA) to produce reports.
  • Business English Skills emphasizing grammar, the writing of memos, letters and short reports with research capabilities. 

Term 2

  • Executive Capstone skills where students participate in a mock interview requiring a career portfolio and once “hired” works on a variety of simulated projects that integrates the Microsoft Office Suite requiring students to problem solve, work in teams, provide excellent customer service, demonstrate organizational abilities and project coordination, produce consistent documentation while maintaining confidentiality.
  • Arrange for and present a meeting/workshop in teams on topics related to the field of Office Administration. MS Teams is used for messaging and file development for collaborative purposes.
  • Web Page Design software to develop, present and publish a professional-looking website incorporating correct design and page layout. Expertise to update web pages and troubleshoot through reading and editing some XHTML coding.
  • Microsoft Publisher to create and edit publications, newsletters, tri-fold brochures, as well as customizing letterhead and business cards.
  • Microsoft Visio to create business process flow charts, workflow diagrams and chart organization to develop professional business graphics. Adobe Live Cycle to create basic dynamic forms and correspondence.
  • Effective interpersonal communication skills, team building and group dynamics to work well with all levels of management and staff as well as outside clients and vendors.
Business, English & Liberal Studies


Program Information


Sherri Veilleux
Program Coordinator
519-542-7751 x 3528
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