Office Administration - Health Services


Program Information

The Office Administration – Health Services diploma program at Lambton College is ideal for those students interested in providing support in a health and wellness care setting outside of the direct patient-care specialty. This two-year program prepares graduates to assist in medical and health-related offices. The positions may include assisting medical practitioners and wellness professionals to keep the office operating effectively or supporting the many offices or departments of hospitals or health care facilities. Employers need health care administrative professionals with exceptional medical office and advanced-level technological skills, including skills in transcription of a wide range of medical data, the ability to provide excellent customer service and the organizational expertise and discretion to keep the office running smoothly.

The final two terms focus on health services office administration with a concentration on medical terminology and its construction as well as a detailed background in anatomy and physiology. Students will be familiar with procedures required to operate a medical office including fundamentals of pharmacology, expert medical keyboarding, as well as OHIP billing and filing procedures. With a wide variety of hands-on practical experience built into the program, graduates of the Office Administration - Health Services program are fully trained to meet the demands of today's health care and wellness setting. Students embrace an active-learning environment including an optional internship in the fourth term providing up to 180 hours of practical health care office and wellness experience. Health Services students are strongly encouraged to register for the CPL-1003: Internship.

In a 2018 Key Performance Indicators (KPI) survey, 100% of students were satisfied or very satisfied  about the overall quality of the learning experiences in the Office Administration - Health Services program. Similarily, 100% of the students were satisfied or very satisfied that this program provided them with not only the knowledge and skills that were useful for their future career but also the development of their computer skills.

Device Requirements

This program recommends a laptop.

See full device requirements.

Admission Requirements

O.S.S.D. or equivalent with:
Grade 12 English C or U

Mature applicants must be at least 19 years of age by the start of classes, be out of secondary school for at least one year and usually do not have a high school diploma. Mature applicant assessment for this program is available in the Counselling Department in the subject of English. The assessment(s) will demonstrate proficiency in required admission subjects. For more information please contact the Counselling Department at ext. 3412. Academic admission requirements can be obtained through Academic Upgrading and Pre-Programs at Lambton College.

Employment Opportunities

Our graduates have the professional skills, knowledge and proficiency to pursue careers in offices of physicians, specialists, clinics, dentists, hospital departments, and health and wellness offices. Some job titles used for these types of positions are medical receptionist, medical transcriptionist, client services, customer care agent, nursing clerical assistant, medical assistant and medical support clerk.


Upon graduation from the two-year Office Administration - Health Services program, students may seek to write the following certifications:

To earn the 2016 Microsoft Office Specialist certifications, you must pass the following MOS exams: MOS: Microsoft Office Word 2016; MOS: Microsoft Office Excel 2016; MOS: Microsoft Office PowerPoint 2016; MOS: Microsoft Office Outlook 2016; MOS Microsoft Office Access 2016. To earn Expert certification; you must pass one combined Word and Excel 2016 exam. To earn Master certification; you must pass four exams - Word 2016 Expert, Excel 2016 Expert, PowerPoint 2016 and either Access 2016 or Outlook 2016. 

Certificates are awarded through Microsoft for each test passed. Students are encouraged to practice through self-study and preparation at Please note: Certificates and costs associated with certification are beyond the scope of this program and are only recommendations.

For OAHS graduates who wish to pursue this certification beyond Specialist are encouraged to review and practice the Expert objectives for Word and Excel 2016 beyond their program curriculum. 

Business & International Education
519-542-7751 ext 2433


Program Information


Sherri Veilleux
Office Administration Programs Coordinator

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