Program Information

The Introduction to Business Analysis and Improvement Board of Governors’ Certificate program provides students with an introduction to the fundamental processes, roles, and responsibilities, facilitation and communication within the role of the business analyst. 

The online curriculum allows the student to examine the organizational goals and values provided by analytics and big data systems and processes. Key terminology and operating principles of these powerful technologies, including implementation is discussed. Students examine the use of tools and techniques used by business analysts within the broader context of organizations and their projects. Review methodologies used to equip the business analyst to better perform as a communication link between all business areas and help them deliver on their key role in project and organizational success is described. The roles of the stakeholders involved in analytics projects and modelling improvements as well as key planning aspects for these projects are covered. The business applications of key concepts in facilitation, negotiations, conflict resolution, and consensus buy-in, as well as the importance of communication concepts critical to the success of the Business Analyst will also be discussed.

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Admission Requirements

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Post-Secondary Diploma or Degree or equivalent in Business

Applications for this program are not accepted through

If you are taking part-time courses with the intention of completing a program and earning a credential, you must meet Admission Requirements outlined on the program page. It is the student's responsibility to supply proof of admission requirements to the Office of the Registrar before he/she has completed three courses in the program.

If you do complete the program and do not have the appropriate admission requirements, you will be ineligible to receive your certificate or diploma.

If you believe you have an equivalent level of knowledge and would like credit for Prior Learning Assessment, please contact Counselling at 519-479-1023 at least two weeks before classes begin.

Course List

Choose 2 of the following 3 electives:

Program Maps

Current Students

Current students can view program maps from previous years on the mylambton website. 

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Employment Opportunities

The Business Analysis and Process Improvement Board of Governors’ Certificate program qualifies graduates for a broad range of exciting employment opportunities. Graduates can expect a wide variety of rewarding career opportunities that are dynamic and challenging offering a competitive rate of compensation. Career positions may include, but are not limited to:

  • Business Analyst
  • Information Systems Business Analyst
  • Informatics Consultant
  • Systems Consultant
Online Education


Program Information
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