Registration Services

  • The Office of the Registrar & Financial Aid Services is where prospective students, applicants, confirmed and current students can go for all of their registration service needs. Services provided include:

    • Program and course registration
    • Tuition and fee payments
    • Grades assessment
    • Transfer opportunities
    • Convocation and graduation information
    • Student records

    All admissions, registration and financial aid inquiries can be directed to your program-specific Enrolment Services Professional (ESP). ESPs will be available to assist by email, phone or in-person in room B1-151.

    How to Book an Appointment

    Students can book appointments in two ways:

    1. Book Online – visit the Qless portal and follow the instructions
    2. Call Us – 519-479-1022 and schedule an appointment over the phone
  • Transcript Requests

    Official transcripts are usually sent from one institution to another at the request of a student. Students access and share transcripts using MyCreds™ | MesCertif™.

    You may access an unofficial copy of your transcript in your account. Under Registration and Finances, click on Transcript Request. Scroll to the bottom and click View your unofficial transcript.

    Graduating Students

    If you will be graduating this term, please complete an Application to Graduate and email it to your Enrolment Service Professional.

  • Customer Service Standards
    1. We treat you with courtesy, dignity and respect
    2. We treat you fairly while complying with all policies, regulations and legislation governing the delivery of our services
    3. We ensure our services are accessible
    4. We ensure we are knowledgeable in our areas of expertise
    5. We deliver timely and efficient services by adhering to the following service response times

    Service Response Times:

    • Respond to e-mails within 2 to 3 business days
    • Respond to voice messages within 2 to 3 business days
    • Respond to fax and mail within 2 to 3 business days
    • In-person within 30 minutes

    Financial Aid Services

    • Processing of ministry forms (OSAP) within 3 to 7 business days
    • Financial Aid Officer authority reviews, appeals, academic probation within 5 to 10 business days
    • Government authority reviews mailed within 5 business days, response from Ministry within 4 - 16 weeks
    • Government bursaries within 2 to 4 weeks
    • Competitive awards, scholarships and bursaries within 6 weeks of the deadline to apply
    • Requests for emergency assistance within 3 business days

    Registrar's Office Services

    • Transcripts processed within 2 business days when ordered and paid for online
    • RESP/Education Verification & Enrollment Verifications within 2 to 3 business days

    To meet the above standards, we require:

    • Appropriate identification for the Office of the Registrar & Financial Aid Services (i.e. government ID and SIN Card, Student Card or Photo ID)
    • Submission of complete and accurate documentation
    • Student's Awareness of terms and conditions of his/her OSAP agreement
    • Student's familiarity with the policies and procedures outlined in the student handbook

    Please Note: These standards vary depending on the time of year. The minimum time frame reflects standards throughout the year and the maximum time frame reflects peak periods when new terms begin.

  • How to Access In-Person Support

    In-person service is available Monday - Friday from 8:30 a.m. to 4 p.m. in room B1-151. No appointment is necessary.

    To access in-person support:

    1. Visit the Qless portal and follow the instructions
    2. Text "Lambton College" to 226-778-2839


  • Contact

  • Office of the Registrar & Financial Aid Services


    Room: B1-151
    1457 London Road Sarnia, ON N7S 6K4

  • Hours of Operation

    Monday - Friday
    8:30 a.m. – 4:00 p.m.

  • Meet your ESP - Program-Specific Questions

    Select your program from the drop-down and contact your program-specific Enrolment Services Professional (ESP):

  • For questions regarding the following, contact:

  • Sponsorship (Domestic Students)

    Transcript Production

    Verification of Enrolment (Domestic Students)

    International Verification of Education

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