FAQs

  • General Parking

    Why did we change the parking system?

    Lambton College implemented a new parking service delivery model for all parking lots on main campus to improve your parking experience and minimize congestion during peak traffic times.

    What are some of the key changes?

    Members of the College community who pay for parking on a daily basis are required to make payment upon arrival rather than departure at a pay-by-plate kiosk located in select buildings or in advance by paying online.

    What is License Plate Recognition (LPR)?

    Lambton College's License Plate Recognition technology consists of cameras mounted to the new Lambton College Parking Services Vehicle that digitally scans license plates as the vehicle drives through the parking lot allowing for real-time communication to the pay-by-plate parking software. The Parking Services Vehicle effectively monitors all parking lots and automates parking lot enforcement and parking lot utilization.

    What happens if my plate is not readable (faded, or covered with dirt, snow, etc.)? =

    Under the Ministry of Transportation of Ontario (MTO) requirements, everyone is responsible for ensuring their plate is visible and readable. Unreadable plates are flagged by the license plate recognition system and a parking violation could be issued.

    Will this system slow me down?

    No. Parking lot gates have been removed which helps to:

    • Reduce lineups at entry and exit
    • Improve traffic flow
    • Create a more efficient and user friendly method to purchase parking
    • Minimize the risk of expired parking when paying by license plate
    Which parking lots enforce pay-by-plate parking?

    All parking lots are pay-by-plate enforced. You can register online prior to parking or at one of the conveniently located pay-by-plate payment stations on campus.

    Will there be changes to the Residence and Event Centre parking lot?

    Yes. The Residence and Event Centre, Suncor Sustainability Centre and the Skilled Trades Training Centre are pay-by-plate enforced. Hang tags will no longer be issued.

    Will there be changes to the Lot #1 Reserved Parking Lot?

    Yes. Lot #1 reserved parking lot will now be LPR enforced. Current reserved Lot #1 permit holders will have opportunity to continue to purchase this permit. If Lot #1 is full, permit holders can park in any parking lot that is available including Lot #13.

    What information do I need to register for parking?

    You need your myLambton log-in information, employee or student c number, license plate number and vehicle make/model. If you need to change your vehicle or license plate information, you can log into your account to make changes.

    You may also visit the Facilities Management Parking Services Office B0-152, Monday to Friday from 8:30 a.m. - 4:00 p.m. for assistance.

    Parking is by license plate only. Please keep your vehicle information current to avoid a ticket. Cash is not accepted. Online credit card and debit payments only. If you experience online payment concerns, please see Parking Services in B0-152 for assistance.

    Do I need to register my vehicle license plate for the first day of classes?

    Yes. Parking is enforced Monday – Friday, 8:00 a.m. – 6:00 p.m. and your vehicle could get a ticket. You may purchase parking any time by visiting the online parking service or the Facilities Management Parking Services Office B0-152, Monday to Friday from 8:30 a.m. - 4:00 p.m. Cash is not accepted. Online credit card and debit payments only. Once your vehicle is registered and payment is received, you can park in valid permit locations. Hang tags are no longer used.

    Can I park my car on campus overnight?

    No. Parking is not permitted on campus between 3:00 a.m. and 6:00 a.m., with the exception of being a Resident living in Residence. If an emergency arises and your car must remain in any lot overnight, you must contact College Security at 519-542-7751 ext. 3208 or visit the Security Office at C1-101.

    I have an outstanding college parking violation. Can I still register my vehicle license plate?

    No. Outstanding parking violations must be brought into good standing before a license plate can be registered. You can pay your parking violation online by visiting the online parking service or in the Facilities Management Parking Services Office B0-152 with a credit or debit card.

    Is parking included in the Student Residence Package?

    No. Students living in residence must purchase parking online and register their license plate.

    I have more than one vehicle plate number on my account. How can I make sure the correct vehicle is being scanned each time?

    You can add multiple vehicles when registering through the online parking service. Please note that only one plate is permitted on site in a 24-hour period.

    Do I get my own parking space?

    No. Parking is on a first come, first served basis. While every effort will be made to provide a parking space for all users, availability is not guaranteed. General parking is available in lots 2 – 12. If you require parking accommodations, please visit the Facilities Management Parking Services Office B0-152.

    What are my alternatives to driving to campus?

    Bus Transit routes are available connecting students to the City of Sarnia. The bus terminal is located at the east side of C Building (pond entrance) of the South Building. Bus passes can be purchased at the Campus Shop located in B0-160.

    How do I appeal a parking violation?

    Appeals of decisions taken under the Parking Policy may be made using the appeal form. Appeals must be submitted within (5) five business days of the informing of the decision.

  • Electronic Vehicles

    I own an electric vehicle. Will I be able to charge on campus?

    Yes. Starting September 2019 there will be three level two EV charging stations on campus.

    • Station 1 will be located at Lot 13 due north of the South Building near the parking lot entrance. Two parking spots with one EV charging connector per spot will be available.
    • Station 2 will be located in Lot 4 of the South Building west parking lot near the parking lot entrance with one EV charging connector per spot will be available.
    • Station 3 will be located in Lot 6 of the South Building west parking lot near the parking lot entrance with one EV charging connector per spot will be available.
    How long will it take to charge my vehicle?

    Using the ChargePoint App (installed on iOS or Android), each EV user will create a login account and username. Once you login you can process and administrate your payments through an online billing process of your choosing. On the app, you will be able to view the charging rate of your vehicle through costs and battery charging level.

    Will I have to pay to use these stations?

    In time, Lambton College may charge each EV user that uses our EV station on college property. Lambton College will do its very best in charging the user a fair and justifiable rate.

    What happens if the college overcharges or undercharges me for using an EV charging station?

    All issues related to payment will be done through ChargePoint’s technical support team at 1-888-758-4389.This number will also be on the front of each EV charging station.

    Who is responsible for maintaining and protecting my personal information when using an EV charging station at Lambton College?

    All concerns relating to privacy, confidentiality, payment, functionality, reliability, etc. regarding using and operating an EV charging station on Lambton premises is administered by ChargePoint. If you’re information is under threat of a security breach Lambton College will not be held liable for the loss or theft of such information. Lambton College will provide optimal support to ensure that each EV user using the ChargePoint APP to charge/pay for their vehicle on college property feels safe in doing so.

    What if the EV charging station that I want to connect at is vandalized or someone who is parked here is not using the charging station?

    For any physical damage witnessed on an EV charging station or the misuse of the college parking space, please notify facilities at B0-152.

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