FAQs

General Parking

What is License Plate Recognition?
Lambton College's License Plate Recognition technology consists of cameras mounted to the new Lambton College Parking Services Vehicle that digitally scans license plates as the vehicle drives through the parking lot allowing for real-time communication to the pay-by-plate parking software. The Parking Services Vehicle effectively monitors all parking lots and automates parking lot enforcement and parking lot utilization.
What happens if my plate is not readable (faded, covered with snow or dirt, etc.)?
Under the Ministry of Transportation of Ontario (MTO) requirements, everyone is responsible for ensuring their plate is visible and readable. Unreadable plates are flagged by the license plate recognition system and a parking violation could be issued.
Will this system slow me down?
No. Parking lot gates have been removed which helps to:
Reduce lineups at entry and exit
Improve traffic flow
Create a more efficient and user friendly method to purchase parking
Minimize the risk of expired parking when paying by license plate
Which parking lots enforce pay-by-plate parking?
All parking lots are pay-by-plate enforced. You can register online prior to parking or at one of the conveniently located pay-by-plate payment stations on campus.
What information do I need to register for parking?
You need your myLambton log-in information, employee or student c number, license plate number and vehicle make/model. If you need to change your vehicle or license plate information, you can log into your account to make changes.

You may also visit the Facilities Management Parking Services Office B0-152, Monday to Friday from 8:30 a.m. - 4 p.m. for assistance.

Parking is by license plate only. Please keep your vehicle information current to avoid a ticket. Cash is not accepted. Online credit card and debit payments only. If you experience online payment concerns, please see Parking Services in B0-152 for assistance.
Do I need to register my vehicle license plate for the first day of classes?
Yes. Parking is enforced Monday – Friday, 8 a.m. – 8 p.m. and your vehicle could get a ticket. You may purchase parking any time by visiting the Facilities Management Parking Services Office in B0-152, Monday to Friday from 8:30 a.m. - 4 p.m. or register online. Cash is not accepted. Online credit card and debit payments only. Once your vehicle is registered and payment is received, you can park in valid permit locations.
Can I park my care on campus overnight?
No. Parking is not permitted on campus between 3 a.m. and 6 a.m., with the exception of being a Resident living in Residence. If an emergency arises and your car must remain in any lot overnight, you must contact College Security at 519-542-7751 x 3208 or visit the Security Office at C1-122.
I have an outstanding college parking violation. Can I still register my vehicle license plate?
No. Outstanding parking violations must be brought into good standing before a license plate can be registered. You can pay your ticket or appeal your ticket through the online parking service or in the Facilities Management Parking Services Office B0-152 with a credit or debit card.
Is parking included in the student residence package?
No. Students living in residence must purchase parking online and register their license plate.
I have more than one vehicle plate number on my account. How can I make sure the correct vehicle is being scanned each time?
You can add multiple vehicles when registering through the online parking service. Please note that only one plate is permitted on site in a 24-hour period.
Do I get my own parking space?
No. Parking is on a first come, first served basis. While every effort will be made to provide a parking space for all users, availability is not guaranteed. General parking is available in lots 2 – 12. If you require parking accommodations, please visit the Facilities Management Parking Services Office B0-152.
What are my alternatives to driving to campus?
Bus Transit routes are available connecting students to the City of Sarnia. The bus terminal is located at the east side of C Building (pond entrance) of the South Building. Bus passes can be purchased at the Campus Shop located in B0-160.
How do I appeal a parking violation?
You can appeal your ticket. Appeals must be submitted within (5) five business days of the informing of the decision. Review Parking Services (4000-4-2) policy, section 23-25 for information about appeals.
Will Lambton College be responsible if my car is damaged and/or something is stolen from my vehicle?
No. Lambton College is not responsible for any damaged and stolen items. Lambton College Parking lots are under 24 hour 7 days a week video surveillance. Please report any loss, damage, or injury to Parking Services.
What should I do if I have an emergency in the parking lot?
There are multiple blue emergency duress stations in parking lots, which will connect you with Lambton College Emergency Services.
Is accessible parking available?
The College has designated parking for individuals with either permanent or temporary mobility challenges. To park in an accessible parking space, you must have a current Ontario Accessible parking permit and a Lambton College parking permit.
If you have a temporary injury and require a temporary permit, please contact Parking Services (Manager, Occupational Health & Safety and Emergency Planning).

Electric Vehicles

What is a zero-emission vehicle (ZEV)?
A zero-emission vehicle (ZEV) is a vehicle that cannot produce greenhouse gas (GHG) emissions while operating. These emissions primarily would come out of a typical exhaust pipe. While some ZEVs have internal combustion engines that emit GHGs, they must also be able to operate without it.

ZEVs are classified into three categories below:
Battery-electric vehicles (EVs) - vehicles that run 100% off electricity
Plug-in Hybrid Electric vehicles (PHEVs) - vehicles that run 50% off electricity and 50% off gas or diesel (i.e. has an internal combustion engine)
3. Fuel Cell Electric Vehicles (FCEVs) - vehicles that run 100% off hydrogen which charges a battery that produces electricity.
I own a zero-emission vehicle, will I be able to charge on campus?
Yes. There are three level two EV charging stations on campus. Look for the Electric Vehicle Charging Station icon on the Parking Map .
What kind of zero-emission vehicles will I be able to charge?
The ChargePoint CT-4021 EV charging stations on campus are universal charging stations and as such are able to charge all EVs and PHEVs.
How can I charge my zero-emission vehicle on campus?
Follow these steps:
Download the ChargePoint App from the App Store or Google Play
Create a free ChargePoint Account
Once an account is created, you will be able to view the charging rate of your vehicle through costs and battery charging levels
Will I have to pay to use these stations?
In time, Lambton College will charge each ZEV user that uses our EV stations on college property and we will do our best to charge the user a fair and justifiable rate. If payments are required, instructions will be on the ChargePoint app. If you do not have a credit card to use within the app, you can purchase a ChargePoint RFID card. This card can be used to activate the charging instead of your phone. Contact the ChargePoint technical support team at 1-800-758-4389 to issue you a card that will be mailed to your address.
What happens if I am overcharged or undercharged for using an EV station?
All issues related to payment can be directed to the ChargePoint technical support team at 1-800-758-4389.
How long will it take to charge my vehicle?
Depending on the make and model, a full charge from 0% to 100% will take on average eight hours if you vehicle runs 100% on electricity, contains a 60-kWh batter and a 7-kW charging port. The three stations on campus are ChargePoint CT-4021 and have a standard electrical output of 7.2 kw.
Who is responsible for maintaining and protecting my personal information when using an EV charging station at Lambton College?
All concerns relating to privacy, confidentiality, payment, functionality, reliability, etc. regarding using and operating an EV charging station on Lambton College premises is administered by ChargePoint. If your information is under threat of a security breach Lambton College will not be held liable for the loss or theft of such information. Lambton College will provide optimal support to ensure that each EV user using the ChargePoint APP to charge/pay for their vehicle on college property feels safe in doing so.
What if the EV charging station that I want to connect to is vandalized or someone who is parked here is not using the charging station?
For any physical damage witnessed on an EV charging station or the misuse of the college parking space please notify Facilities Management in room B0-152 at South building, email evcharging@lambtoncollege.ca. or dial 519-542-7751 x 3774. The parking policy will be updated to ensure that the parking spots assigned to each EV charging station are actively used. If these parking spaces are incorrectly used it is up to the discretion of Facilities Management and Parking Services to enforce appropriate measures for consideration.
Are the parking spots with EV charging stations and/or signs labelled “ELECTRIC VEHICLE CHARGING” only used for zero-emission vehicles?
Yes. Anywhere that you see a green sign on campus that says: “ELECTRIC VEHICLE CHARGING” and/or an EV charging station is specifically assigned for electric vehicles or plug-in hybrid-electric vehicles. Each vehicle parked in one of these spots will be required to use the assigned connector from the assigned EV charging station. All vehicles using these parking spots will be monitored and enforced by facilities management & parking services (as updated through its Parking Services (4000-4-2) policy). Plug-in or park elsewhere.
Are there financial incentives to help me pay for my ZEV that I’m about to purchase?
Yes. The Government of Canada has introduced the Incentives for Zero-Emission Vehicles (iZEV) program in May 2019. These are incentives for both new and used ZEVs. Presently, one can claim up to $5,000.00 for the purchase of a new or used ZEV. For the complete list of cars available and incentives received please see the List of eligible vehicles under the iZEV Program.

Another incentive program can be found through the Used Electric Vehicle Incentive program through Plug ‘N Drive, a non-profit organization that helps accelerate and encourage consumers to purchase and operate ZEVs. Here, Ontario drivers may qualify for $1,000.00 towards the purchase of a used fully electric vehicle.

Please continue to monitor municipal and provincial government funding supports as well as other privately-run incentive programs that may offer additional support.

Questions and concerns specific to the EV charging stations at Lambton College can be addressed to evcharging@lambtoncollege.ca.

All other questions can be answered under the EV Driver Support FAQ page or by dialling ChargePoint’s technical support team at 1-888-758-4389.

Parking

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