Office Administration - Health Services (for Executive Graduates)
Overview
With hands-on, practical experience and strong client service skills, graduates are fully trained to work as professional associates of a health care team.
Are you a recent Office Administration - Executive graduate? Do you wish to broaden your skills? If your Ontario College Diploma is seven years old or less, you may earn a second diploma in Office Administration - Health Services in only one year. Lambton College has made it easy for Office Administration graduates to earn a second credential without having to submit transfer credit requests. All you have to do is apply directly through ontariocolleges.ca and register for the specialty you wish to pursue.
The role of administrative professionals continues to expand and executives are relying on their assistants more than ever to help address business needs. Computers facilitate the quick exchange of all types of information; however, administrative professionals must be able to craft clear and convincing messages using tact and diplomacy and prove they are the ultimate multi-taskers. Success will depend on the student's ability to communicate effectively with colleagues, customers and clients and advanced proficiency in all aspects of computer software. This double diploma opportunity will expand your knowledge and experiential portfolio which will open up more pathways in the field of office administration. In the office of the future, graduates may be required to operate more autonomously as the workforce relies more and more on mobile technology.
Real World Experiences
Paid Student Positions
Office Administration students are often sought after to fill internal College office positions. Through financial aid programs, students can work on-campus in-between classes and also over the summer.
Experiences Built into Curriculum
Students participate in business meetings to learn and apply the essentials of meeting planning, preparation, and minute taking as part of the program.
Simulated Settings
Second year Health Services students practice medical transcription, complete OHIP billing, work with patient files, and a health records system to practice and apply their skills in a simulated environment.
Optional Internship
An optional internship is available in the final term of this program where students can earn up to 180 hours of practical health care office and wellness experience.
Admission Requirements
- Ontario College Diploma in Office Administration - Executive
Diploma Eligibility
Diploma can be no more than seven years old as per the Progression & Graduation from a Program (2000-1-5) policy.
Costs
- Year 1 $4,518.94
Please Note: These fees apply to the 2023-2024 academic year and are subject to change. Fees do not include books (unless specifically noted), supplies or living costs.
Technology Requirements
In order to keep pace with the requirements of each and every course in your program, Lambton College requires that each student have access to a laptop while studying at our college.
Courses
Medical Transcription I & Keyboarding
This course provides students with beginner and advanced medical keyboarding skills, medical language skills, and grammatical and office skills as well as emphasizes the need for concentration, accuracy, and proofreading. Students are then introduced to the challenging world of medical transcription. The medical transcription contents of this course are designed to familiarize students with basic medical reports, related medical terminology, appropriate format for transcribing the reports, and specialized rules of grammar and punctuation peculiar to medical reports derived from actual files of a large health care facility.
Medical Terminology, Anatomy & Physiology I
This course is designed to teach students the fundamentals of building a medical vocabulary and the use of medical vocabulary in its proper context. The study of anatomy and physiology is enhanced with medical terms, including prefixes, roots and suffixes. Abbreviations, symbols and terms of common diseases, surgical procedures, medications, laboratory tests, X-ray and other diagnostic procedures are also studied in this course.
Work Term (Part-Time)
Co-operative education provides students with the opportunity to apply classroom learning to the workplace, undertake career sampling and gain valuable work experience that may assist students in leveraging employment after graduation. For further information regarding co-op, please refer to: https://www.lambtoncollege.ca/student-supports/co- ops-placements
Pharmacology
This course will introduce the student to the study of pharmacology. General information concerning the therapeutic use of drugs and naturopathic substances to maintain health and treat illness will be covered. Activities will focus on the knowledge required by a medical office administrator in his/her work setting, e.g., physician's office, hospital. An understanding of the pharmacological modality of treatment and a basic ability to pronounce and accurately spell drug names will assist the office administrator who will be transcribing medication orders or processing information between patient, doctor/other health professional, and pharmacist.
Medical Transcription II
This course, a continuation of OAH-3024, provides students with beginner and advanced medical keyboarding skills, medical language skills and grammatical and office skills as well as emphasizes the need for concentration, accuracy and proofreading. The medical transcription contents of this course are designed to familiarize students with basic medical reports, related medical terminology, appropriate format for transcribing the reports, and specialized rules of grammar and punctuation peculiar to medical reports derived from actual files of a large health care facility. By the end of this course, students will have covered all the terminology with regards to all body systems.
Medical Terminology, Anatomy & Physiology II
This course is a continuation of OAH-3204. The student further develops his or her medical vocabulary along with the study of anatomy and physiology of the human body. Abbreviations/acronyms and terms of common diseases, operations, medications, laboratory tests, diagnostic imaging tests, and other diagnostic procedures are also studied in this course.
Medical Office Billing
This course introduces the student to a computerized Medical OHIP billing system. Using electronic medical billing software will enhance the students' understanding for opportunities in health services facilities. An understanding of the Schedule of Benefits and Preambles of the Ministry of Health will also be obtained.
Health Services Office Procedures
This course is designed for the office administration student who has decided to major in the health care field as an administrative health professional. The student gains an understanding of office procedures including scheduling functionality specifically utilized in the medical office, creating and maintaining electronic health records, communicating in the health environment, and being AODA compliant. The student also works with hospital documentation and procedures. The student obtains the skills required of a Canadian Administrative Health Professional to perform well in any type of health care and wellness office environment.
Contact
Program Information
1-844-LAMBTON
Business, English & Liberal Studies
After Graduation
Employment Opportunities
Job opportunities in this field are available in virtually every city. From hospital settings to medical clinics, and health and wellness offices, or from petrochemical to manufacturing, and small business to non-profit, or from education to government our students graduate with many employment options and are able to customize their careers based on their interests.
Our graduates have the professional skills, knowledge and proficiency to pursue careers in offices of physicians, specialists, clinics, dentists, hospital departments, and health and wellness offices. Some job titles used for these types of positions are medical receptionist, medical transcriptionist, client services, customer care agent, nursing clerical assistant, medical assistant and medical support clerk.
Accreditations & Certifications
Professional Associations
Membership opportunities are available for students at an extra fee with the International Association of Administrative Professionals (IAAP). Consult Sherri Veilleux, Program Coordinator, for more information.
Pathways
Transfer to Programs outside of Ontario
- Bachelor of Business in Business Administration - enter third year of three-year program
Internship
Office Administration students have the opportunity to apply classroom learning to the workplace. Through an optional internship, students can gain experiential learning during their final term.
This internship opportunity provides up to 180 hours of practice office experience. Students have access to Lambton College's co-op and career advisors who provide comprehensive co-op and career development services and resources for students eligible for internship.
Both Internship and Co-op are competitive – the employer makes all the decisions; students are not placed into opportunities.
More Information
Skill Demands
Students must be able to use a keyboard and other computer-related equipment. Student may also be required to sit for extended periods of times. If you are an adult learner looking to get ahead by refreshing your basic math skills or computer skills, please contact Academic Upgrading.
Some students with disabilities may require academic accommodations to equalize opportunities to meet the academic demands of this program.
Mac Users
Please be aware that students in this program cannot use Macbooks - a Macbook is not an acceptable alternative laptop option.
Technology Requirements
It is recommended that students purchase a laptop with a Windows operating system.
Internet Speed Requirements
For best performance for students learning remotely, an internet connection with a minimum of 40 Mbps download and 10 Mbps upload speed is recommended in order to effectively use video conferencing and remote lecture delivery software as well as, other online resources remotely. Due to the large area over which students may be dispersed, we are unable to recommend a specific provider, so you will need to inquire around your area to find one that best suits your needs.
Minimum Laptop Requirements
In order to access the internet and virtually-delivered software and courseware, student laptops should include the following at a minimum. By meeting the following specifications, students will be equipped to access software and courseware on their laptop through the internet:
- Intel i5 8th Gen Processor or equivalent
- 16 GB of RAM (with a minimum of 8 GB)
- 100 GB HDD or more
- HD Graphics
- Webcam with a microphone
- Wireless 802.11n/ac 5ghz capable
- Windows Operating System (Windows 11)
Software
To ensure students are getting the most our of their classroom experience, some software will be required.
Lambton College has made this software easily accessible online. Students can leverage our Microsoft Office 365 software packages and services. In addition, much of the software you require for your courses will be available on demand for use on any device - on or off campus.