This online competency-based Micro-credential is designed to introduce learners to the various ways of establishing healthy and positive relationships with their clients, families and the healthcare team. Learners will explore the differences between personal and professional relationships, and the importance of establishing healthy boundaries to support the development of therapeutic relationships. Learners will apply their knowledge by completing various case scenario activities and assessments to establish and maintain healthy relationships with clients, families and other Personal Support Workers.


The required text for this course can be found by going to, clicking on the "Browse by course" drop-down list and scroll to Build Therapeutic Relationships with Cli,Families and Healthc.

Please Note: Students are not required to purchase textbooks from However, if students are purchasing textbooks from another source, they must ensure purchased textbooks are the correct edition and include any applicable software or add-ons.

Host Course Code: LAM-PSWMR0190
Host Course Name: Build Therapeutic Relationships with Cli,Families and Healthc

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