This online competency based Micro-credential is designed to introduce learners about the various defence mechanisms that individuals use to cope with underlying issues. You will also explore the history of mental illness and the different treatment types used in asylums and institutions. Additionally, you will explore mental health and the types of mental illnesses and treatments that exist today. As a Personal Support Worker, you also learn about the various supportive strategies you will use to better care and support your clients with mental illness. Lastly, you will learn about stress levels and critical approaches to avoid job burnout and the negative impact on your clients.


The required text for this course can be found by going to, clicking on the "Browse by course" drop-down list and scroll to Support Clients and Families with Mental Illnesses.

Please Note: Students are not required to purchase textbooks from However, if students are purchasing textbooks from another source, they must ensure purchased textbooks are the correct edition and include any applicable software or add-ons.

Host Course Code: LAM-PSWMR0270
Host Course Name: Support Clients and Families with Mental Illnesses

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