Program Information

The Information Technology Infrastructure program is a two-year program where students gain highly marketable technical, business, and life skills in the Information Technology field. The program enables students to become proficient in the practices and techniques used in modern IT environments. Throughout the program, students will gain technical proficiency in Microsoft Operating Systems, Linux Operating Systems, virtualization technologies, server administration, disaster recovery, configuration of networks and network services, and security from a user desktop to enterprise systems. 

Students also receive valuable training in several business-related topics such as project management, communication skills, leadership, teamwork, and IT service management. Students bring all these skills together by working on Request for Proposals (RFPs) to provide solutions to common IT projects.

This program creates a unique, stimulating learning environment in which students can safely master current workplace behaviour, resulting in a smooth transition from education to employment. Opportunities are provided to present creative technical solutions to solve typical IT problems. Instructional methodology across all courses integrate discovery - learning techniques, real-life scenarios, and hands-on applications. Students apply their acquired knowledge and skills to industry-based cases, and projects. This is done through several collaborative team projects and a co-op term. This program prepares students for success when studying to write industry certifications for CompTIA A+ (PC hardware), CompTIA Project+, Windows Operating System, and Cisco CCNA. Certification requirements are listed at, and

The 7-1-7 Programming Model

This program uses the 7-1-7 model based on seven weeks of classes; a study week; followed by another seven weeks of classes. 

During the spring/summer term, classes may be offered in a compressed format where students take a set of classes in the first seven weeks (Session I) and a second set of classes in the next seven weeks (Session II). 

For information on specific break dates, please see the Academic Dates & Deadlines.

See Course List

Admission Requirements

A college diploma or university degree
- or -
Three years of related work experience

Course List

ITP-1123: PC Repair Fundamentals

The course provides students with a comprehensive understanding of PC hardware components, their operation, maintenance, and repair. Students will also learn to support and configure various hardware components, and to troubleshoot and resolve problems arising in various environments. Upon successful completion of this course, students will be able to: diagnose and troubleshoot simple technical problems; understand the relationship between the hardware components, the operating system, and applications programs; utilize and implement common support-related methodologies, including maintenance schedules, and virus protection plans; provide proper customer service and support; communicate with clients, technical support, and help desk staff using appropriate PC hardware terminology.

CIS-1103: Networking Basics

This course introduces the architecture, structure, functions, components, and models of the Internet and other computer networks. The principles and structure of IP addressing and the fundamentals of Ethernet concepts, media, and operations are introduced to provide a foundation for the curriculum. By the end of the course, students will be able to build simple LANs, perform basic configurations for routers and switches, and implement IP addressing schemes.

ITP-1143: Operating System Fundamentals

This course is designed to give the students a comprehensive skill set to manage modern Operating Systems. This will include performing a clean installation, upgrading from previous versions of Windows, migrating user profiles, deploying Windows by capturing a system image, preparing a system image for deployment, and deploying a system image. It also includes configuring the following: VHD, devices and drivers, application compatibility, application restrictions, Browser control, network connectivity, IPv4 network settings, IPv6 network settings, software firewall, remote management, access to resources, shared resources, file and folder access, user account control (UAC), authentication and authorization, branch-cache, mobile computing, bit-locker configuration, direct-access, mobility options and remote connections, monitoring and maintaining systems that run Windows . Configuration of the following is also included: updates to Windows, performance settings, backup and recovery options, backup, system recovery options, file recovery options and manage disk, monitor systems. Linux installations will also be examined, installed, and configured with emphasis on command line and security. Students are required to demonstrate these skills through a series of hands on labs, tests, and exercises.

CIS-1002: Virtualization Basics

This course discusses basic components of the Windows Server environment as an introduction to Hyper-V virtualization. In this course we will be installing and configuring virtualization on a local host and using only that host's resources. Students will be tasked with installing and configuring resources, operating systems, and networking using a variety of OS platforms and virtualization components. Hands on labs and assignments will be used to evaluate the students on this skill.

CSD-4103: Project Management

One of the most in-demand IT skills today isn't really an IT skill: it's Project Management. As more and more demand is placed on IT departments, there is more demand for professionals who understand and can manage in a project based environment. Using the principles as defined in accepted industry Project Management standards, this course provides a hands on framework for how to initiate, plan, execute, monitor and control, and close a project. Through the use of lectures, labs and assignments, students look at all stages of project development, with an eye to the tips and tricks that make a successful project. In addition, this course prepares students to challenge the CompTIA Project+ or the Certified Associate in Project Management(CAPM)® certification exams. CAPM, and PMI are registered marks of the Project Management institute.

ITP-1062: Business Office

This course prepares the students to effectively utilize the tools in the Microsoft Office Suite to enhance their business communication. Upon successful completion of this course, students will be able to produce professional looking documents, prepare presentations, do financial and mathematical analysis, and manage their correspondence and communication.

CIS-1203: Routing and Switching

This course describes the architecture, components, and operations of routers and switches in a network. Students gain an understanding of configuring routers and switches for required functionality. Students learn how to configure and troubleshoot network devices and resolve common issues with data link protocols. Students will also develop the knowledge and skills needed to implement virtual private network (VPN) operations in larger networks. By the end of this course, students will be able to configure and troubleshoot routers and switches and resolve common issues with routing protocols, virtual LANs, inter-VLAN routing, and VPNs in both IPv4 and IPv6 networks.

CIS-1223: Server Foundations

This course includes knowledge of configuring, troubleshooting and deploying a Server in a network. Students will install basic Infrastructure services in a Domain: DHCP, DNS, Web Services, Domain Services and File sharing. This Course will have students install, configure, and troubleshoot these services in a classroom network. Students will learn about package managers, file and directory manipulation commands, locate configuration files, describe access controls used in securing the server current Network Operating Systems will be introduced, installed and configured and students are required to demonstrate skills through a series of hands on exercises, labs and tests.

CIS-1233: Server Enterprise

This course introduces students to advanced Server skills. Focusing on hands on, practical skills for administering a server in an enterprise. Students will integrate multiple NOS's, and install packages, policies, or scripts to automate network services and deployments. Configuring groups, users, resources, security, software deployment and policy management in multiple Network Operating Systems. Security and the use of certificates as well as the creation of certificates for your enterprise and other security techniques. By the end of this course, students should have the skills necessary to install, configure, and maintain an Enterprise Server environment with active users.

CIS-1213: Wireless Networking Fundamentals

This course is an introduction to the analysis, design, implementation, and management of wireless transmission systems. Students will learn about wireless channel and system models; fading and diversity; resource management and power control; multiple-antenna and MIMO systems; space-time codes and decoding algorithms; multiple-access techniques and multiuser detection; and architectural issues. The course will provide students with information and practice activities to prepare them to assist in the designing, installing, configuring, monitoring and conducting basic troubleshooting tasks of WLAN installations. This course will have students install, configure, and troubleshoot these services in a classroom network and students are required to demonstrate skills through a series of hands on exercises, labs, and tests. The course will provide entry level information, and will not specialize in any of the advanced features of WLAN network solutions.

CIS-1202: Help Desk Professional

This course is a study of skills required to be successful in the IT help desk profession. Topics include effective work and personal organization techniques, team work and conflict resolution, application of troubleshooting techniques, effective documentation and communications, common information security practice, and constant learning techniques. Emphasis is on hands-on projects / presentations and case projects to understand the concepts behind help desk topics. This course provides the soft, practical and self-management skills needed in the Help Desk environment.

CIS-1212: IT Consulting I

In this course students are given projects designed to provide them with real-world experiences in project management. The first of 2 projects will have students servicing, refurbishing, restoring and re-imaging surplus hardware, and providing it to deserving charities or non-profit organizations in the community. The second project will have students design a network for a company that is in need of better access to its own resources. Helping this company move away from sharing printed copies of documents, to storing their corporate files in a central location. Students are required to produce business documentation and communications to support their projects, and make formal presentations at the end of the project term with their results.

Program Maps

Current Students

Current students can view program maps from previous years on the mylambton website. 

You will need to login with your C# and password in order to access your program map.

Employment Opportunities

Our graduates have the skills required to enter the computer support field as network administrators, network technicians, security administrators, desktop support technicians, computer technicians or help desk technicians. Depending upon the graduate's background beyond this curriculum, they may be ready to accept positions as an entry-level enterprise systems administrator.

Program Information

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