Office Administration is a role that involves regular interaction with all levels of an organization. Today's competitive global businesses require office professionals to be responsible, to manage the administrative tasks that support their fast-paced,
dynamic office environments and to provide effective support to all levels of management. Employers need administrative professionals with exceptional computer skills using a wide variety of software programs, the ability to communicate professionally,
the ability to provide excellent customer service, and the organizational expertise to keep the office running smoothly.
This Executive diploma program is designed for those seeking challenge and responsibility, advanced business technical skills, and are known for having a keen eye for detail. Students will learn to apply advanced administrative professional skills and
manage professional business applications to achieve highly-skilled office careers. Administrative professionals often act as a connecting link between the senior management and the employees in an organization.
Students develop their technical skills including computerized accounting, business communications, interpersonal, social media and web management. With a wide variety of hands-on practical experience built into the program, and emphasis on professional
business applications, critical thinking, meeting and event management and problem solving, graduates of this program are fully trained to meet the demands of today's evolving office environment.
Students experience an active learning environment including an optional internship in Term 4 that provides up to 180 hours of practical office experience. Executive students are strongly encouraged to register for the CPL-1003 Internship course. Students
also produce a professional portfolio and participate in a professional mock job interview. Students are also provided opportunities to grow their co-curricular record.
Office Administration students have consistently indicated their program provides them with the knowledge and skills that are useful for their future careers. Our students have also consistently indicated the quality of their program and the learning
experiences within it meets their expectations and prepares them for the future.
Experiential Learning Opportunities
Office Administration students are often sought after to fill internal College work study and EBAT office positions as well as a range of summer office positions all over Lambton County. These opportunities provide even more practical office experience
and are paid. Experiential learning such as participating in business meetings to learn and apply the essentials of meeting planning and minute taking takes place during the program.
Executive students facilitate an administrative professionals workshop in a group for the class, including inviting and arranging for a guest administrative professional from the community to share their field expertise and experiences during their capstone
course. Students apply project management skills, work with materials and resources to simulate integration while using a variety of software including accounting software and apply their skills in a simulated setting.
This program also offers an optional internship - visit the Internship Info tab.
Fall 2023 Delivery Format
Term 1 classes will be delivered in person and students will be required to be on campus for the duration of the term. The 2023 Fall term begins on September 6. Students must be on campus to join in-person classes starting September 6, 2023. No exceptions will be made.
See Course List
Admission Requirements
O.S.S.D. or equivalent with:
The admissions process is competitive and meeting the minimum academic requirements does not guarantee admission.
Lambton College reserves the right to alter information including admission requirements and to cancel at any time a program or course; to change the location and/or term in which a program or course is offered; to change the program curriculum as necessary
to meet current competencies or changes in the job market; to change the pathways third-party certification bodies; or to withdraw an offer of admission both prior to and after its acceptance by an applicant or student because of insufficient applications
or registrations or over-acceptance of offers of admission. In the event Lambton College exercises such a right, Lambton College’s sole liability will be the return of monies paid by the applicant or student to Lambton College.
English Language Proficiency Requirements
Applicants must demonstrate language proficiency by submitting one of the following scores:
- IELTS of 6.0;
- TOEFL iBT 69; or
- Passed Lambton Institute of English placement test.
Please Note: IELTS is the only proficiency score accepted by the Study Direct Stream (SDS) program. Additional country-specific requirements may also be applicable.
Meeting the minimum English requirements does not guarantee admission. Students with higher English proficiency scores will receive priority in the admission assessment process.
Technology Requirements
In order to keep pace with the requirements of each and every course in your program, it is mandatory to own a reliable laptop to complete tests and assignments.
Course List
OAG-1025: Document Production I and Keyboarding
Document Production I and Keyboarding is a comprehensive beginner course in both keyboarding and document processing. Proper keyboarding techniques are taught, practiced, assessed and geared to both inexperienced and experienced students. Drills, skill builders and timed writings for speed and accuracy are used for developing a minimum speed of 33 net words per minute with minimal errors. Beginner to intermediate word processing concepts will be applied to the production of a variety of business correspondence including proofreading and attention to detail while applying and using the correct Microsoft Word functions. This course integrates both information input speed and accuracy required to meet multiple deadlines encountered in subsequent courses and in today's fast-paced business environment.
OAG-1023: Online Communications and Social Media
This course covers the comprehensive features of Microsoft Outlook, an industry standard for online communications. Concepts and skills are introduced in this course through lecture and demonstration, with students gaining immediate hands-on access to the complete and web-based software. Topics include comprehensive commands in all Outlook modules. Emphasis is placed on learning the Windows operating system, including organizational skills and management of electronic information. Microsoft One Note is taught and includes the fundamentals of electronic note taking. Students will be introduced to social media, and they will learn the importance of being a good digital citizen and effective Internet research.
OAG-1153: Multimedia Presentations
This hands-on course focuses on tools and techniques for creating professional business presentations. Students develop the knowledge necessary to design and develop dynamic presentations using PowerPoint. Students learn to communicate their message to an audience with effective slide presentations that incorporate design factors, text, graphics, sound and other multi-media effects. Students use team building skills to develop and facilitate a group presentation.
MTH-1002: Business Mathematics
This course is designed to introduce the learner to the skills required to solve business mathematics problems. Basic arithmetic and algebra skills are covered, as well as business applications including percentages, markup/markdown, trade discounts, simple interest, and compound interest. No prior knowledge of financial mathematics is required.
COM-1013: Critical Thinking and Writing
In this writing course, students respond to current issues and news articles via various styles of paragraphs and essays. Students strive for clarity of message and diplomatic expression of opinion based on fact. Students practice thinking critically and organize and hone their writing to ensure clarity and correctness in their messages. Critical Thinking and Writing lays the foundation for a subsequent research-writing course.
GED-XXX3: General Education Elective
OAG-2214: Document Production II
This course is a further study in operating microcomputers and using word processing software. Emphasis is placed on mastering word processing concepts and applying them to format a variety of business documents. Accurate and efficient production of documents is an integral part of the course. Students will also learn to proofread using the techniques that professional proofreaders have found most practical and effective. In addition, students practice keying accurately throughout the course.
OAG-2204: Professional Workplace Skills
This hybrid course examines the various duties, responsibilities, and procedures required of an administrative assistant in today's office environment, incorporating both theory and practical applications. Students will learn effective interpersonal and business communications as well as applying practical business skills, including planning business travel, meetings and conferences, taking minutes, managing records, managing time and stress, and developing strong customer-focused skills. Students will also begin the process of creating an academic/work portfolio and will work through an office simulation using all skills learned to date. Students will explore Virtual Assistant opportunities, to reinforce the job opportunities available as an entrepreneur.
OAG-2314: Spreadsheet Management
This hands-on course introduces students to the power of spreadsheets. Students create workbooks, worksheets, and chart sheets suitable for the business world. Students analyze practical business examples that develop the skills and know-how to apply them to different environments.
ACC-2503: Financial Foundations
This course provides an introduction to accounting for a small business concern with a study of the fundamental principles and methods of record-keeping. Topics covered in this course include the following: basic bookkeeping skills as well as accounting applications for cash, accounts receivable, accounts payable, banking activities, and payroll.
JSS-1001: Job Search and Success
This course is designed to give the student an understanding of how to conduct a job search and how to succeed in the work place. This includes self-reflection, effectively designing a cover letter and resume, online job searches utilizing social media, behavioural based interviewing as well as marketing oneself effectively in a job interview. Job safety, successful work strategies and harassment and discrimination plan of action is also discussed.
GED-XXX3: General Education Elective
OXH-3003: Document Production III
This course is designed for the office administration student who has decided to major in either the executive or health services environment. This course develops advanced word processing skills and emphasis is placed on producing high-quality work from various sources. Producing AODA compliant Word documents is also explored.
OXH-3803: Database Management
This course is designed for the office administration student to introduce them to database management software using Microsoft Access. The student gains an understanding of relational databases including how to organize business or personal records in a table; how to increase database validity and integrity; how to perform queries to extract pertinent information; how to create forms for ease of data entry; and how to create professional reports.
OAX-3084: Advanced Management Applications
This advanced course builds on OAG-2314 and assumes prior knowledge of Microsoft Excel fundamentals. Students learn to create, format and edit professional worksheets and workbooks using advanced Microsoft Excel features. In addition, students learn Microsoft Project to create, modify and successfully manage project plans. With numerous projects to manage, one needs to stay organized and productive. Hands-on exercises for both Excel and Project are taught in a real-world environment. Practice is encouraged to achieve mastery level in Excel and Project for all outcomes taught.
ACC-3903: Financial Applications in Business
This course introduces learners to computerized accounting systems and illustrates the practical uses of computers in an office setting. The learners work with Sage 50 Accounting Software in order to enhance the theoretical concepts learned in previous accounting courses.
COM-2013: Communications for Business
This course provides students with the skills required for professional, written, and oral communications essential to business success and subsequent courses. Students will develop database and internet research skills; prepare professional written business communication; and create, practice and deliver professional oral presentations. Students will research and document borrowed information in a business report and will demonstrate critical reading and thinking skills.
GED-XXX3: General Education Elective
OAX-4304: Desktop Publishing
This is an advanced document-processing course using Windows, desktop publishing, business graphics software and authoring software. In this course students (1) develop desktop publishing skills using MS Publisher; (2) develop business graphics using MS Visio Professional; and (3) become proficient using Adobe Acrobat Pro. Advanced functions are taught and explored with an emphasis placed on producing high quality work from various sources. In addition, students enhance their keying accurately throughout the course.
OAX-4005: Executive Capstone and Event Management
In this hybrid capstone course, students put their acquired skills and knowledge to work in the key areas of office and business administration, human resources and finance. This experience allows students to apply the skills and knowledge they have acquired during their program of study. Students are assessed on both hard and soft skills with a strong emphasis placed on software applications including opportunities for integration and collaboration. Students will problem solve, collaborate in teams, demonstrate excellent customer service, show off organizational abilities and coordinate projects, as well as produce consistent and accurate documentation. Students will coordinate and execute meetings in teams using a prescribed online meeting software followed by the team executing a professional meeting/workshop for the class in a Learning Studio.
OAX-4104: Web Management
This is an introductory web page design course that incorporates a hands-on approach to teaching web page design. The role of graphic presentation is also considered in the design phase. Students also analyze the design of commercial web sites in developing an appreciation for visual impact and functionality in their own web pages.
CPL-1003: Internship - Part-Time*
Co-operative education provides students with the opportunity to apply classroom learning to the workplace, undertake career sampling and gain valuable work experience that may assist students in leveraging employment after graduation. For further information regarding co-op, please refer to: https://www.lambtoncollege.ca/co-op_and_career/
-or-
OHS-1023: Occupational Health and Safety*
This course introduces participants to the broad and ever-changing field of occupational health and safety, an inherently technical subject area. The multiple dimensions of the various issues--technical, legislative, political, and personal--are a required part of the training for a professional in this field or for someone who is involved with this kind of operation. Major topic areas include the Occupational Health and Safety Act, WCB, WHMIS, transportation of dangerous goods, accident prevention and investigation, physical and biological agents, and the management of Occupational Health and Safety programs
*In addition to completing the Term 4 courses, students are highly encouraged to register for the CPL-1003 Internship. If students don't take CPL-1003, they must take OHS-1023 Occupational Health and Safety.
Program Maps
Students are required to follow their prescribed program map and are not allowed to take unscheduled breaks for any reason.
Current Students
Current students can view program maps from previous years on the mylambton website.
You will need to login with your C# and password in order to access your program map.
Employment Opportunities
Our graduates have the professional skills, knowledge and practical experience to pursue rewarding careers in business, industry, government, manufacturing, education, transportation, hospital departments (particularly administration), law and numerous other professional services. Some job titles used for these types of positions are accounting clerk, administrative assistant, executive assistant, office manager, senior administrative support officer, support coordinator, and human resources assistant.