Program Information

The Emergency Communications Ontario College Certificate program provides practical training for individuals who are employed or seek to be employed in the public or private sector as a member of a team engaged in emergency communication services. Students learn the principles and skills necessary to react competently and effectively in dealing with the public and with emergency services personnel during routine and crisis situations. This knowledge, combined with practical case-based training, will give graduates the competencies, skills and confidence to perform in stressful situations.

Students must complete a field placement component in order to meet graduation requirements.

Agencies require students to have a clear police record to engage in field placement.

Placement Registration Restrictions

Due to COVID-19 related restrictions on student work placements, registration into the courses in this program is currently restricted to the following groups

  • Students who have already officially enrolled in the program
  • Students whose current employer can accommodate their work placement requirements
  • Students who wish to take individual courses from the program but are not planning on doing a work placement or pursuing the full credential
  • Students who have sufficient work experience to meet the program's work placement learning outcomes via the Prior Learning Assessment (PLAR) process

To determine whether you are eligible to enroll in winter term courses for this program based on the above criteria, please contact online@lambtoncollege.ca

We thank you for your continued patience and understanding as we respond to the rapidly evolving COVID-19 situation.

See Course List

Admission Requirements

O.S.S.D. or equivalent with:

  • Grade 12 English C or U
    -or-
  • An equivalent combination of relevant education and work experience in the field.

Mature applicants must be at least 19 years of age by the start of classes, be out of secondary school for at least one year and usually do not have a high school diploma. Mature applicant testing for this program is available in the Counselling Department in the subject of English. The test(s) will demonstrate proficiency in required admission subjects. For more information please contact the Counselling Department at ext. 3412.

Applications for this program are not accepted through ontariocolleges.ca.

If you are taking part-time courses with the intention of completing a program and earning a credential, you must meet Admission Requirements outlined on the program page. It is the student's responsibility to supply proof of admission requirements to the Office of the Registrar before he/she has completed three courses in the program.

If you do complete the program and do not have the appropriate admission requirements, you will be ineligible to receive your certificate or diploma.

If you believe you have an equivalent level of knowledge and would like credit for Prior Learning Assessment, please contact Counselling at 519-542-7751 ext 3412 at least two weeks before classes begin.

Course List


Program Maps

Current Students

Current students can view program maps from previous years on the mylambton website. 

You will need to login with your C# and password in order to access your program map.

Employment Opportunities

This program may assist successful graduates in preparing to seek employment opportunities in positions such as, but not limited to, emergency telecommunicators, dispatchers and call facilitators in police, fire, ambulance, petrochemical industries and hospitals.

Online Education
519-541-2400
online@lambtoncollege.ca

-or-

Program Information
519-541-2403
info@lambtoncollege.ca

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