Office Administration - General
Overview
Build confidence, build skills, and build your pathway forward—all online.
Jump-start your administrative career with Lambton College’s Office Administration - General program—a fully online Ontario College Certificate designed for learners who need flexibility without compromising quality. Designed for diverse learners, the Office Administration certificate offers accessible, career-ready training that fits your schedule and prepares you for success across a variety of business environments.
Flexible Online Learning
- Study anytime, anywhere, fitting your education around work and life commitments
- Complete coursework through an engaging, interactive online platform
- Gain practical, career-ready skills without leaving your home
Built for laddering, this certificate lets you explore the world of office and business administration before advancing into programs such as Office Administration – Executive and Office Administration – Health Services.
Designed for diverse learners, the Office Administration certificate offers accessible, career-ready training that fits your schedule and prepares you for success across a variety of business environments.
Admission Requirements
O.S.S.D. or equivalent with:
- Grade 12 English C or U
Mature Student Assessment for this program is available in the subject of English for the purpose of demonstrating proficiency in this required admission subject. For all other admission requirements, applicants must complete the required course(s) as listed above. For more information, please contact counselling@lambtoncollege.ca. Review the Mature Student Admission process.
Academic admission requirements can be obtained through Academic Upgrading and the Pre-Programs at Lambton College.
Costs
Course Fees
- The costs for this program are charged on a per-course basis. Visit the course list below, for exact costs.
Graduation Fees
Students who successfully complete all the academic requirements for this program should submit their intent to graduate in order to receive their credential. The graduate module can be completed on myLambton via Self Service.
To request graduation, please contact perinursing.online@lambtoncollege.ca.
A graduation fee of about $75 will be added to your account upon verification that admission requirements and all course requirements have been met. For exact fees contact your Enrolment Services Professional.
Technology Requirements
In order to keep pace with the requirements of each and every course in your program, Lambton College requires that each student have access to a laptop while studying at our college.
Courses
This course emphasizes the writing of effective business communications, including letters, memoranda, email, and short reports. Other tasks include applying proofreading and editing skills. These skills will prepare the student for the work environment, which requires practical business writing to be clear, correct, and concise. Students are introduced to the research process and develop critical thinking skills.
Textbooks
The required text for this course can be found by going to textnet.ca, clicking on the "Browse by course" drop-down list and scrolling to Business English Skills I.
Please Note: Students are not required to purchase textbooks from textnet.ca. However, if students are purchasing textbooks from another source, they must ensure purchased textbooks are the correct edition and include any applicable software or add-ons.
Host Course Code: LA-ENG1244Host Course Name: Business English Skills I
This course is designed to introduce the learner to the skills required to solve business mathematics problems. Basic arithmetic and algebra skills are covered, as well as business applications including percentages, markup/markdown, trade discounts, simple interest, and compound interest. No prior knowledge of financial mathematics is required.
Textbooks
The required text for this course can be found by going to textnet.ca, clicking on the "Browse by course" drop-down list and scroll to Business Math.
Please Note: Students are not required to purchase textbooks from textnet.ca. However, if students are purchasing textbooks from another source, they must ensure purchased textbooks are the correct edition and include any applicable software or add-ons.
Host Course Code: FA-MATH1052Host Course Name: Business Math
Please contact us to find out when the next start date will be.
Learn to use MS Word 2019 or 365 for Windows, a word processing package that has the convenience and efficiencies of pull-down menus. Learn to create, edit, format and print documents. Use paragraph, page, and character formatting commands. Create multiple page documents with table, and desktop publishing with MS Word 2019 or 365.
Textbooks
There is no required textbook for this course.
Host Course Code: LO-COMP8535Host Course Name: Word Core
Learn to use Microsoft Excel to create and format spreadsheets in order to analyze data and make more informed business decisions. You will discover how to; create, edit, format and print workbooks; use mathematical formulas and functions; create and format charts and shapes; insert images; cut, copy and paste data.
Textbooks
There is no required textbook for this course.
Please note: There may be required software or other resources for this course. Please be sure to check the course outline when you first log in to the course.
Host Course Code: LO-COMP8166Host Course Name: Excel Core
Start, navigate and generally understand concepts essential to the use of Publisher. By working with objects, frames, and text in a publication, students will perform a mail merge, create drawings, and WordArt objects. They will be able to create stationery, design master pages, and use layout and page techniques to enhance Publisher publications. The ability to create electronic presentations as well as various types of print materials such as business cards, letterhead, brochures, flyers and newsletters is necessary in business today. Students should be using Microsoft Publisher and Powerpoint 2016 exclusively.
Textbooks
The required text for this course can be found by going to textnet.ca, clicking on the "Browse by course" drop-down list and scrolling to Presentations and Desktop Publishing.
Please Note: Students are not required to purchase textbooks from textnet.ca. However, if students are purchasing textbooks from another source, they must ensure purchased textbooks are the correct edition and include any applicable software or add-ons.
Host Course Code: FA-COMP1154Host Course Name: Presentations and Desktop Publishing
Learn to use advanced MS Word 2019 & 365 software features required to prepare complex and prepare professional documents. Learn to manage document options and settings, design advanced documents, create advanced references, and create custom word elements.
Textbooks
There is no required textbook for this course.
Please note: There may be required software or other resources for this course. Please be sure to check the course outline when you first log in to the course.
Host Course Code: LO-COMP8547Host Course Name: Word Expert
This course is designed to teach advanced topics of MS Excel by building upon the topics covered in the course COMP8166 (Excel Core). Students will learn how to create and analyze spreadsheets using PivotTables and PivotCharts, and Excel’s What-If analysis tools. Students also learn many of Excel’s advanced functions, including logical and conditional, financial, date and time, and database functions and also how to create their own custom functions. In addition, students learn how to protect and share their workbooks. This course helps prepare students wishing to pursue the MOS certification exams for Excel Expert (Excel Expert 2016 exam 77-728 and Excel Expert 2019 exam MO-2019).
Textbooks
There is no required textbook for this course.
Please note: There may be required software or other resources for this course. Please be sure to check the course outline when you first log in to the course.
Host Course Code: LO-COMP8167Host Course Name: Excel Expert
This course helps the student acquire practical and transferable office administration skills, attitudes, behaviours and knowledge, which can be valuable in obtaining and retaining careers in today's fast-changing office environment. Topics covered include Internet research and email messages; managing time and stress; telecommunications; office reception and customer service; planning meetings and travel arrangements; handling the office mail; and document management.
Textbooks
The required text for this course can be found by going to textnet.ca, clicking on the "Browse by course" drop-down list and scrolling to Office Technology and Procedures.
Please Note: Students are not required to purchase textbooks from textnet.ca. However, if students are purchasing textbooks from another source, they must ensure purchased textbooks are the correct edition and include any applicable software or add-ons.
Host Course Code: DU-OFFC1280Host Course Name: Office Technology and Procedures
This course is an introduction to the theory of accounting and the standard methods of record-keeping. Accounting principles and concepts are emphasized in the preparation of financial statements for both service and merchandising organizations. Topics include preparing and posting journal entries, adjusting and closing accounts, introductory financial statements, bank reconciliation and basic payroll transactions.
In this course, students are challenged to develop their personal brand using strategic brand development techniques. The variety of available media such as resumes, personal websites, and social media are explored, as well as career planning and professional development opportunities. Students learn proven techniques from leading brands and apply them to the creation of their own unique, differentiated brand in the workplace.
Students will learn how to communicate with each other, manage their time and work more efficiently using Microsoft Office Outlook 365. Proper email etiquette for sending and receiving electronic mail, organizational methods for storing mail, mailboxes, address books, contact lists, tasks and journals are among the topics covered.
Textbooks
This course may require software or other specialized resources. The course facilitator will provide details at the start of the course.
Host Course Code: FA-COMP1075Host Course Name: Outlook Level 1
Please contact us to find out when the next start date will be.
Students can select a General Education Elective from the Course List to fullfill this requirement.
After Graduation
Employment Opportunities

Whether you choose to begin working as an office assistant, receptionist, or administrative coordinator—or continue your education into a specialized diploma—this flexible online program gives you the freedom to shape your own path.
More Information
Prior Learning Assessment
If you believe you have an equivalent level of knowledge and would like credit through Prior Learning Assessment, please contact online@lambtoncollege.ca or call 519-479-1023 at least two weeks before classes begin.
Prepare for Success
Variations due to Section
Remember to review the important dates associated with this program - some deadlines may be different depending on how your program is delivered and what section you're enrolled in.
Credential Eligibility
If you are taking courses with the intention of completing this program and earning a credential, you must meet the Admission Requirements. It is your responsibility to supply proof of admission requirements to the Office of the Registrar before completing three courses in this program.
If you complete the program but fail to provide proof of admission requirements, you will be ineligible to receive your credential.
Technology Requirements
It is recommended that you use a Windows laptop for your coursework. While other devices like MacBooks or Chromebooks might work for some tasks, they may not support all the software required for your program. If you're unsure, check with your professors before buying.
Internet Speed Requirements
To get the best experience while learning online, we recommend having an internet connection with at least 40 Mbps download speed and 10 Mbps upload speed. This will help you use video calls, attend online lectures, and access other learning tools smoothly.
Because students live in many different areas, we can't suggest a specific internet provider. You'll need to check with local companies to find one that works best for you.
Laptop Requirements
In order to access the internet and virtually-delivered software and courseware, student laptops should include the following at a minimum. By meeting the following specifications, students will be equipped to access software and courseware on their laptop through the internet:
- Intel i5 8th Gen Processor or equivalent
- 8GB of RAM
- 100 GB HDD or more
- Webcam with a microphone
- Wi-Fi capable (802.11n/ac 5GHz)
- Windows 11 operating system
Mobile Device
Students will require a mobile device (smartphone) for:
- Accessing your digital student ID
- Using campus applications and services
Software
To ensure students are getting the most our of their classroom experience, some software will be required.
Lambton College has made this software easily accessible online. Students can leverage our Microsoft Office 365 software packages and services. In addition, much of the software you require for your courses will be available on demand for use on any device - on or off campus.