Tourism – Operations Management


Program Information

Engage in a tourism and hospitality management program that develops the highly in-demand skills of leadership, cultural intelligence, and a managerial approach to business operations in one of the fastest growing industries in the world. Exploding demand for tourism combined with a skilled labour shortage creates dynamic opportunities for rapid career advancement for graduates.

Trained professionals enjoy career success creating experiences for corporate and entrepreneurial tourism organizations including destination marketing organizations, world class hotels and resorts, tourism attractions, entertainment venues, gaming organizations, and all businesses that value the customer experience.

Lambton College’s Tourism - Operations Management student experience delivers:

  • a unique, continuous 15-month educational experience offering skill development and industry experience (3 academic terms + 1 paid, co-op work term);
  • student-centered curriculum with active, engaging and applied learning opportunities;
  • transferable skill development that opens doors to all areas of the tourism industry and beyond;
  • leadership development through experiential learning and human relations;
  • cultural intelligence skill building;
  • a foundation for socially responsible, environmentally sustainable, and ethical decision making;
  • opportunities to kick start career advancement through a paid co-op work term across Canada and around the world; and,
  • flexible pathways enabling students to upgrade their diplomas to degrees.

Device Requirements

This program requires a mobile device (laptop or tablet).

See full device requirements.

Admission Requirements

O.S.S.D. or equivalent with:
Grade 12 English C or U

Mature applicants must be at least 19 years of age by the start of classes, be out of secondary school for at least one year and usually do not have a high school diploma. Mature applicant assessment for this program is available in the Counselling Department in the subject of English. The assessment(s) will demonstrate proficiency in required admission subjects. For more information please contact the Counselling Department at ext. 3412. Academic admission requirements can be obtained through Academic Upgrading and Pre-Programs at Lambton College.

Employment Opportunities

Tourism and Hospitality industry professionals are in global demand. Some of the employers of our graduates include: Tourism Sarnia-Lambton, Fairmont Hotels and Resorts, Intercontinental Hotels and Resorts, Hyatt Hotels Corporation, Marriott Hotels and Resorts, Walt Disney Parks and Resorts, Gateway Entertainment and Casinos, Chippewas of Kettle & Stony Point First Nation, Self-Employment: Inns, Adventure Tourism, Food and Beverage, and Retail.

    Educational Pathways

    Transfer to Programs outside of Ontario

    Institute of Technology Tralee - Ireland
    Bachelor of Arts in Travel & Tourism Management
    Institute of Technology Slingo - Ireland
    Bachelor of Business in Tourism with Event Management - enter third year of three-year program
    Bachelor of Business (Honours) in Tourism with Event Management - enter third year of four-year program


    Students in the Hospitality program will be given the opportunity to achieve these nationally recognized certifications:

    • SmartServe Ontario
    • TrainCan Food Safety Service
    • American Hotel & Lodging Educational Institute (AHLEI) - Planning and Control for Food and Beverage Operations
    • Workplace Hazardous Materials Information System (WHMIS 2015)
    • Accessibility for Ontarians with Disabilities Act (AODA) Customer Service Standard Training

    Business & International Education
    519-542-7751 ext 2433


    Program Information

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