Office Administration - General
Overview
Build confidence, build skills, and build your pathway forward—all online.
Jump-start your administrative career with Lambton College’s Office Administration - General program—a fully online, two-semester Ontario College Certificate designed for learners who need flexibility without compromising quality. Designed for diverse learners, the Office Administration certificate offers accessible, career-ready training that fits your schedule and prepares you for success across a variety of business environments.
Flexible Online Learning
- Study anytime, anywhere, fitting your education around work and life commitments
- Complete coursework through an engaging, interactive online platform
- Gain practical, career-ready skills without leaving your home
Built for laddering, this certificate lets you explore the world of office and business administration before advancing into programs such as Office Administration – Executive and Office Administration – Health Services.
Designed for diverse learners, the Office Administration certificate offers accessible, career-ready training that fits your schedule and prepares you for success across a variety of business environments.
Admission Requirements
O.S.S.D. or equivalent with:
- Grade 12 English C or U
Mature Student Assessment for this program is available in the subject of English for the purpose of demonstrating proficiency in this required admission subject. For all other admission requirements, applicants must complete the required course(s) as listed above. For more information, please contact counselling@lambtoncollege.ca. Review the Mature Student Admission process.
Academic admission requirements can be obtained through Academic Upgrading and the Pre-Programs at Lambton College.
Costs
- Fees will be determined in Spring 2026.
Technology Requirements
In order to keep pace with the requirements of each and every course in your program, Lambton College requires that each student have access to a laptop while studying at our college.
Courses
Business English Skills I
This course emphasizes the writing of effective business communications, including letters, memoranda, email, and short reports. Other tasks include applying proofreading and editing skills. These skills will prepare the student for the work environment, which requires practical business writing to be clear, correct, and concise. Students are introduced to the research process and develop critical thinking skills.
Business Math
This course is designed to introduce the learner to the skills required to solve business mathematics problems. Basic arithmetic and algebra skills are covered, as well as business applications including percentages, markup/markdown, trade discounts, simple interest, and compound interest. No prior knowledge of financial mathematics is required.
Computer Keyboarding
Word Core
Learn to use MS Word 2019 or 365 for Windows, a word processing package that has the convenience and efficiencies of pull-down menus. Learn to create, edit, format and print documents. Use paragraph, page, and character formatting commands. Create multiple page documents with table, and desktop publishing with MS Word 2019 or 365.
Excel Core
Learn to use Microsoft Excel to create and format spreadsheets in order to analyze data and make more informed business decisions. You will discover how to; create, edit, format and print workbooks; use mathematical formulas and functions; create and format charts and shapes; insert images; cut, copy and paste data.
Presentations & Desktop Publishing
Start, navigate and generally understand concepts essential to the use of Publisher. By working with objects, frames, and text in a publication, students will perform a mail merge, create drawings, and WordArt objects. They will be able to create stationery, design master pages, and use layout and page techniques to enhance Publisher publications. The ability to create electronic presentations as well as various types of print materials such as business cards, letterhead, brochures, flyers and newsletters is necessary in business today. Students should be using Microsoft Publisher and Powerpoint 2016 exclusively.
General Education Elective
Microsoft Word – Expert
Learn to use advanced MS Word 2019 & 365 software features required to prepare complex and prepare professional documents. Learn to manage document options and settings, design advanced documents, create advanced references, and create custom word elements.
Excel – Expert
This course is designed to teach advanced topics of MS Excel by building upon the topics covered in the course COMP8166 (Excel Core). Students will learn how to create and analyze spreadsheets using PivotTables and PivotCharts, and Excel’s What-If analysis tools. Students also learn many of Excel’s advanced functions, including logical and conditional, financial, date and time, and database functions and also how to create their own custom functions. In addition, students learn how to protect and share their workbooks. This course helps prepare students wishing to pursue the MOS certification exams for Excel Expert (Excel Expert 2016 exam 77-728 and Excel Expert 2019 exam MO-2019).
Office Technology & Procedures
This course helps the student acquire practical and transferable office administration skills, attitudes, behaviours and knowledge, which can be valuable in obtaining and retaining careers in today's fast-changing office environment. Topics covered include Internet research and email messages; managing time and stress; telecommunications; office reception and customer service; planning meetings and travel arrangements; handling the office mail; and document management.
Accounting Theory & Practice
This course is an introduction to the theory of accounting and the standard methods of record-keeping. Accounting principles and concepts are emphasized in the preparation of financial statements for both service and merchandising organizations. Topics include preparing and posting journal entries, adjusting and closing accounts, introductory financial statements, bank reconciliation and basic payroll transactions.
Microsoft Edge
"In this course, students are challenged to develop their 'personal brand' using strategic brand development techniques. The variety of available media such as resumes, personal websites and social media are explored, as well as career planning and professional development opportunities. Students learn proven techniques from leading brands and apply them to the creation of their own unique, differentiated brand in the workplace."
Outlook Level 1
Students will learn how to communicate with each other, manage their time and work more efficiently using Microsoft Office Outlook 365. Proper email etiquette for sending and receiving electronic mail, organizational methods for storing mail, mailboxes, address books, contact lists, tasks and journals are among the topics covered.
Practical Data Analytic Skills
General Education Elective
Contact
School of Business and Sustainability Leadership
Room B2-106
Program Information
After Graduation
Employment Opportunities

Whether you choose to begin working as an office assistant, receptionist, or administrative coordinator—or continue your education into a specialized diploma—this flexible online program gives you the freedom to shape your own path.
More Information
Technology Requirements
It is recommended that you use a Windows laptop for your coursework. While other devices like MacBooks or Chromebooks might work for some tasks, they may not support all the software required for your program. If you're unsure, check with your professors before buying.
Internet Speed Requirements
To get the best experience while learning online, we recommend having an internet connection with at least 40 Mbps download speed and 10 Mbps upload speed. This will help you use video calls, attend online lectures, and access other learning tools smoothly.
Because students live in many different areas, we can't suggest a specific internet provider. You'll need to check with local companies to find one that works best for you.
Laptop Requirements
In order to access the internet and virtually-delivered software and courseware, student laptops should include the following at a minimum. By meeting the following specifications, students will be equipped to access software and courseware on their laptop through the internet:
- Intel i5 8th Gen Processor or equivalent
- 8GB of RAM
- 100 GB HDD or more
- Webcam with a microphone
- Wi-Fi capable (802.11n/ac 5GHz)
- Windows 11 operating system
Mobile Device
Students will require a mobile device (smartphone) for:
- Accessing your digital student ID
- Using campus applications and services
Software
To ensure students are getting the most our of their classroom experience, some software will be required.
Lambton College has made this software easily accessible online. Students can leverage our Microsoft Office 365 software packages and services. In addition, much of the software you require for your courses will be available on demand for use on any device - on or off campus.