Office Administration - Health Services (Flexible)

This course is designed to introduce the learner to the skills required to solve business mathematics problems. Basic arithmetic and algebra skills are covered, as well as business applications including percentages, markup/markdown, trade discounts, simple interest, and compound interest. No prior knowledge of financial mathematics is required.

Learn to use MS Word 2019 or 365 for Windows, a word processing package that has the convenience and efficiencies of pull-down menus. Learn to create, edit, format and print documents. Use paragraph, page, and character formatting commands. Create multiple page documents with table, and desktop publishing with MS Word 2019 or 365.

Learn to use Microsoft Excel to create and format spreadsheets in order to analyze data and make more informed business decisions. You will discover how to; create, edit, format and print workbooks; use mathematical formulas and functions; create and format charts and shapes; insert images; cut, copy and paste data.

Start, navigate and generally understand concepts essential to the use of Publisher. By working with objects, frames, and text in a publication, students will perform a mail merge, create drawings, and WordArt objects. They will be able to create stationery, design master pages, and use layout and page techniques to enhance Publisher publications. The ability to create electronic presentations as well as various types of print materials such as business cards, letterhead, brochures, flyers and newsletters is necessary in business today. Students should be using Microsoft Publisher and Powerpoint 2016 exclusively.

Learn to use advanced MS Word 2019 & 365 software features required to prepare complex and prepare professional documents. Learn to manage document options and settings, design advanced documents, create advanced references, and create custom word elements.

This course is designed to teach advanced topics of MS Excel by building upon the topics covered in the course COMP8166 (Excel Core). Students will learn how to create and analyze spreadsheets using PivotTables and PivotCharts, and Excel’s What-If analysis tools. Students also learn many of Excel’s advanced functions, including logical and conditional, financial, date and time, and database functions and also how to create their own custom functions. In addition, students learn how to protect and share their workbooks. This course helps prepare students wishing to pursue the MOS certification exams for Excel Expert (Excel Expert 2016 exam 77-728 and Excel Expert 2019 exam MO-2019).

This course helps the student acquire practical and transferable office administration skills, attitudes, behaviours and knowledge, which can be valuable in obtaining and retaining careers in today's fast-changing office environment. Topics covered include Internet research and email messages; managing time and stress; telecommunications; office reception and customer service; planning meetings and travel arrangements; handling the office mail; and document management.

This course is an introduction to the theory of accounting and the standard methods of record-keeping. Accounting principles and concepts are emphasized in the preparation of financial statements for both service and merchandising organizations. Topics include preparing and posting journal entries, adjusting and closing accounts, introductory financial statements, bank reconciliation and basic payroll transactions.

In this course, students are challenged to develop their personal brand using strategic brand development techniques. The variety of available media such as resumes, personal websites, and social media are explored, as well as career planning and professional development opportunities. Students learn proven techniques from leading brands and apply them to the creation of their own unique, differentiated brand in the workplace.

Students will learn how to communicate with each other, manage their time and work more efficiently using Microsoft Office Outlook 365. Proper email etiquette for sending and receiving electronic mail, organizational methods for storing mail, mailboxes, address books, contact lists, tasks and journals are among the topics covered.

Microsoft Access is a computerized database that allows you to manipulate, link, chart, query and report your data to customize the information you need. You will learn to use Microsoft Access to create databases, view, format, manage and modify data tables and fields. You will learn to create forms, queries, reports and explore data relationships using its pull-down menus, toolbars and dialog boxes. Microsoft certified courseware publication is used to present the software features in a well-illustrated graphic format to prepare students to complete the appropriate Microsoft Certification exam #77-730 for students who wish to write the MOS (Microsoft Office Certification). Students can identify Access Skills to potential employers by successfully completing the course capstone project to earn a skills badge

This course provides students with the skills required for professional, written, and oral communications essential to business success and subsequent courses. Students will develop database and internet research skills; prepare professional written business communication; and create, practice and deliver professional oral presentations. Students will research and document borrowed information in a business report and will demonstrate critical reading and thinking skills.

Prerequisite(s):

• COM-1013 Critical Thinking and Writing

Designed to study the record keeping practices in the hospital and physician's office. Emphasis is placed on hospital and medical staff organization, patient record content, procedures in filing, numbering and retention of patient records, qualitative analysis, release of information, forms control and design, indexes and registers, reimbursements, regulatory and accrediting agencies, and alternate health care delivery systems.

This introductory course provides students with a foundational understanding of the diverse and evolving field of Occupational Health and Safety (OHS), with a focus on the Ontario context. Students will explore the key technical, legal, political, and personal factors that influence workplace health and safety. Core topics include the Occupational Health and Safety Act, Workplace Safety and Insurance Board (WSIB) processes, WHMIS, Transportation of Dangerous Goods, accident prevention and investigation, physical and biological hazards, and the principles of managing OHS programs. This course equips students with the essential knowledge and skills needed to support safe work environments and prepare for further study or entry-level roles in the field.

Develop the language required to communicate effectively in a medical setting. Medical terminology, word structure as well as diagnostic procedures and pharmacology related to twelve body systems will be studied.

This course will enhance the learning achieved in previous and prerequisite courses for medical transcription that students need to enter the field with confidence. Students will experience a practical and effective approach, with follow-up questions in each chapter to promote class discussion and exercises designed to reinforce concepts and procedures. Students will have a conceptual and practical understanding of general medical terms and various medical specialties in a way that is easy to remember. Detailed transcription tips throughout the course will offer useful information and hints, and there is a CD-ROM that includes 10 hours of actual dictation, sample reports, and other data needed to prepare the documents discussed in the text.

Prerequisite(s):

• MDL-1103 Medical Terminology
• KEY-1033 Medical Keyboarding

Pharmacology for the medical office professional is intended to help medical office staff to develop an understanding of how drugs work, drug classifications, methods of administration, and the major drug groups affecting the various body systems. Common drug examples will be looked at with each drug classification. The meaning of Doctor's Orders using commonly accepted medical abbreviations will also be discussed. This course is open to current employees in health-related areas or those who hope for such employment in the future.

This course is designed to provide the student with the basic principles of efficient Health Claim Billing in Ontario. The student will learn how to use the Schedule of Benefits and Preambles of the Ministry of Health, as well as be introduced to computerized billing.

Prerequisite(s):

• MDL-1103 Medical Terminology

Medical Office Procedures is designed for the learner who is pursuing a career in health administration in a physician's office, clinic, or hospital setting. It will include information on professional and career responsibilities, interpersonal and written communications, safety standards, infection control, records management, order entry, financial administration, and managing the medical office. The Canada Health Act and the principles of OHIP medical billing will be introduced.

Co-operative education provides students with the opportunity to apply classroom learning to the workplace, undertake career sampling and gain valuable work experience that may assist students in leveraging employment after graduation.

Students can select a General Education Elective from the Course List to fullfill this requirement.